Learning and Development Consultant job

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.

In addition to environmental stewardship, We’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

The Role:
Our team is driven to create a sticky, sustainable learning culture across our organization. We are passionate Human Resources professionals who work collaboratively with all departments in our Headquarters and field locations to assess the needs of our leaders and employees and provide equitable access to developmental opportunities.

This role is aimed to provide a unique lens to our Organizational Effectiveness and Diversity, Equity, and Inclusion team, by amplifying our programs and leveraging our tools towards success. The L&D Consultant will be pivotal in helping us reach our employees in a hybrid workforce and building intentional content for our audiences. L&D and NW Natural together provide a great opportunity to get creative and see your work come to life, within a supportive team environment. Day to Day:

Design, develop, and implement comprehensive learning programs, workshops, and training materials that align with organizational goals and overall “People Strategy.”
Create and facilitate engaging and effective learning content, including e-learning modules, hybrid, instructor-led materials, videos, job aids, and interactive resources.
Optimize our Learning Management System (LMS SuccessFactors), ensuring content is up-to-date, accessible, user-friendly and lead SMEs through a lean governance process.
Utilize a variety of instructional design methodologies and tools to ensure content is relevant, learner-centered, and meets the needs of diverse audiences.
Collaborate with cross-functional teams and SMEs to curate learning solutions (existing eLearning offerings, reference guides, other resources) to address employee learning or development needs.
Using authoring software (e.g., Articulate 360, Rise), make updates to eLearning courses as needed.
Facilitate the creation and execution of content quizzes and certifications via authoring software and LMS.
Monitor and evaluate the effectiveness of training programs through assessments, surveys, feedback, and performance metrics, making necessary adjustments for continuous improvement.
Stay up-to-date with industry trends and best practices in learning and development to bring innovative approaches to the organization’s training initiatives.
Collaborate with internal stakeholders to support the implementation of performance improvement initiatives, leadership development programs, and succession planning strategies.
Demonstrate appropriate leadership and decision-making behaviors; maintain technical job knowledge and personal skill development.
Partner with other areas within Human Resources to address issues that overlap areas of responsibility and expertise.
Manage multiple assignments simultaneously; able to break assignments into component tasks and execute on time and to a high level of quality.
Support Company’s commitment to a culture of safe work practices. Come on your first day with:

Bachelor’s degree with a major in business, human resources, organization development or equivalent discipline/experience.
Requires a minimum of 5 years (level 2) or minimum 8 years (level 3) experience as a L&D Consultant with leadership and employee development knowledge, with experience in instructional design and delivery of training, data analytics and organizational development.
Strong understanding of adult learning theories and instructional design principles.
Ability to collaborate effectively with diverse teams and build relationships at all levels of the organization.
Clearly conveys information and ideas through oral and written communication to stakeholders at all levels in the organization. Strong facilitation and public speaking skills.
Highly flexible, collaborative, self-directed, and adapts well to a rapidly changing environment.
Analytical mindset with the capability to gather and interpret data to assess training effectiveness.
Proficient in blended learning techniques, e-learning authoring tools, multimedia software and Learning Management Systems (SuccessFactors preferred.)
Professional certifications in instructional design principles, training facilitations or related fields are a preferred, including DISC, Crucial Conversations, Hogan, etc.

What we offer:
Health & Wellness –
Rich health insurance benefits with competitive employer contribution
Free access to an online wellness resources platform

Work Life Balance –
Up to 23 Vacation Days
80 Hours of Sick Time
10 paid holidays and 3 floating holidays
Flexible work arrangements
3 weeks paid parental leave
Green Team / Diversity, Equity & Inclusion Council / Safety Team / Women’s Network and many other Employee Resource Groups
1500 sq foot exercise facility and secure bike room

Financial –
Meaningful annual incentive bonus opportunity in addition to base salary
Competitive 401K company contribution and match
15% discount on NW Natural stock through Employee Stock Purchase Program
Up to $5250 a year in tuition reimbursement
Wellness incentive program

Discounts –
20% off natural gas service
Up to 30% discount at NW Natural Appliance Center
TriMet Pass for all HQ employees
Generous discounts with Verizon & AT&T Wireless

Base salary range: $83,850.00 – $119,450.00 (Level 2) or $93,100.00 – $132,650.00 (Level 3) per year, depending on qualifications
Annual Target Incentive: Level 2 , 9.5% target
Level 3, 9.5% target
Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout.

https://www.nwnatural.com/about-us/the-company/careers

Deadline: 3/19/24

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations.

All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.

NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at employment@nwnatural.com or (971) 979-6341.

NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.