Learning and Design Specialist job at Iron Mountain

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Learning & Design Specialist

(Reports to Manager of Sales Programs Learning & Development)

Are you a natural storyteller who is passionate about writing, enjoys a fast-paced environment, and is looking to help create compelling sales enablement content? As part of the Sales Enablement Learning & Development team, the Learning and Design Specialist will focus on creating content for the development of training and resources for sales.

The Learning and Design Specialist will develop courses and training materials in close coordination with the other Instructional Designers, the Enablement team, and other key stakeholders. The Learning & Design Specialist promotes training and other instructional initiatives by applying varied learning methodologies to classroom training, blended learning, job aids, experiential learning, and e-learning, all with a primary focus of developing sales skills, knowledge, and approach to improve the quality of customer interactions and outcomes.

The Learning & Design Specialist is integral for contributing to the development and publication of timely and accurate content (quick reference guides, instructions, playbooks/manuals) and sales training (e-learning, role plays, win stories). This is an amazing opportunity for a person who is self-motivated and creative to design and optimize a forward-thinking program. This role is critical to our organization, driving the development of talent across our go to market teams. Here’s What You’ll Be Doing

• Research, schedule, and write original content for a variety of sales audiences, including newsletters, videos, presentations, job aids, e-learning, and classroom training
• Create and update existing content to apply multiple nuances of complex topics to different internal sales teams and customer segments, and ensure messaging is consistent across all groups.
• Support the Instructional Designers with planning, writing, creating, and evaluating training materials (eLearning, audio, video, simulations, role plays, job aids, etc.)
• Review training materials from designers to achieve engaging, consistent, and clear training content
• Conduct needs analysis with learners and assists with the design of curricula and training materials to identified needs
• Apply instructional design theories, practices and methodologies to instructional materials
• Evaluate and assess training materials and its impact on the business
• Other tasks as may be required to boost organization’s learning and development

We’re Excited About You Because You Have

• A passion for storytelling who appreciates positioning and can translate complex information into creative, engaging training, development skills and knowledge
• Experience designing instructional material or other similar roles
• 2+ years previous experience as a corporate training specialist, sales enablement, or related position.
• Ability to work well with others – on own team and across departments
• Strong organization, prioritization and time management skills
• Positive, roll-up-your-sleeves attitude that views challenges as opportunities
• Give and receive constructive feedback to ensure projects are done correctly and on time
• Thrive in an ever-changing/fast-paced environment
• The ability to create positive learning environments, conveying objectives clearly, and evaluating learning outcomes
• Knowledge of the latest best practices, corporate training techniques and theories for instructional design materials and teaching platforms
• Drive to continue to improve one’s knowledge, skills and attitudes pertaining to instructional design and related fields
• Experience with Articulate Storyline and Adobe software is preferred
• Previous work with online training portals/systems, Learning Management System
• Demonstrated computer proficiency; including Google Programs

Reasonably expected salary range: $68,500.00 – $85,700.00

Category: Sales Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE