Learning Design Professional remote job at Tekrek solutions Inc

Position: MSP-Learning Design Professional 3

Location: Remote

Duration: 06+ 12 extendable

Responsibilities:

· Design and develop learning solutions for both new hire and existing associates to support role-based organizational needs

•Conduct needs analysis and use findings to develop learning solutions targeted to meet specific audience needs

•Use a disciplined instructional design approach to create meaningful, memorable workflow based learning experiences

•Select appropriate learning activities and methods to achieve objectives, and build those activities into a meaningful sequence

•Identify and validate content to be used in learning materials based on input from Operational business partners, such as subject matter experts or key performers

•Evaluate the success of learning solutions in terms of learning outcomes in collaboration with Operational metrics, performance change and business impact; identify trends and patterns in data

Required Qualifications

•Bachelor’s Degree in Business, Education, Communications related fields or equivalent work experience in curriculum design

•Minimum of 4 years’ experience developing curriculum content, eLearning programs and virtual learning solutions with a strong focus simulation & workflow development

•Strong knowledge of eLearning standards and Adult Learning Theory

•Flexibility navigating change in a fast paced environment

•Experience designing learning solutions for new software implementations

Preferred Qualifications

•Master’s Degree in Instructional Design, Adult Education or related field

•Work experience in a health care and / or Insurance setting

•Prior experience with Genesys for Call Delivery

•Prior experience with Salesforce CRM Lightning

•5+ years in contact center learning and development for Fortune top 50 organization

•Experience developing and managing courses in a LMS

•3+ years of facilitation experience with adult learners

Job Type: Contract

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Salesforce: 1 year (Required)
• CRM software: 1 year (Required)
• GENESYS: 1 year (Required)
• e learning: 1 year (Required)
• Communication skills: 1 year (Required)
• virtual learning: 1 year (Required)

Work Location: Remote