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March 2, 2023Website Redwood Software Inc.
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
Redwood Software is on a mission to empower our customers with lights-out automation for all of their mission-critical business processes. Redwood is the 1st SaaS-based automation platform specifically built for enterprise resource planning (ERP) with the ability to extend to all major enterprise applications. We are trusted by thousands of customers across 150 countries because we embrace every aspect of automation and believe every IT and business process that can be automated, should be automated. We help our customers elevate, innovate and accelerate their business and redefine the future with automation they can trust.
We pride ourselves on having an inclusive, supportive, and fun culture, giving you the opportunity to grow your career and build lasting relationships with team members and senior management.
About the Position
As a Sr. Instructional Designer at Redwood you will lead, participate, and contribute to the development and implementation of curriculum and content development strategies, plans and processes. You must understand business/product objectives and recommend effective learning solutions to meet business goals, enhance learning effectiveness and increase satisfaction.
Responsibilities
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Develops and presents learning program plans to key stakeholders for approval, including resource needs and realistic timelines
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Reviews, assesses, and interprets technical documents and existing course material used for developing new instructional materials
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Manages multiple learning programs projects, participates in learning needs analysis, curriculum mapping, design, writing, development, testing, implementation, and evaluation of all training materials
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Leads curriculum design, instructional design, content writing and hands-on exercise development for blended learning programs
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Designs and develops cutting edge, engaging and interactive eLearning lessons
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Develops and utilizes storyboards to record, edit and test audio and video files for eLearning lessons
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Exercises sound judgment when determining appropriate learning solutions, training delivery methods and evaluation criteria, based on inputs, objectives and desired outcome
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Designs curriculums and develops content structure, courses, lessons, learning objectives and assessment questions to effectively transfer and validate knowledge
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Acts as learning management system team lead and administrator responsible for functionality, usability and ongoing improvements to Redwood University (Talent LMS)
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Collaborates closely with key stakeholders, subject matter experts, management, and other parts of the overall business
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Successfully leads training program teams, while managing simultaneous projects
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Develops, updates and documents team processes, procedures and templates as we design, develop, deliver and implement our training
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Utilizes a customer-focused (internal and/or external) approach to problem solving
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Actively develops Redwood product knowledge, and participates in product readiness activities to stay abreast of product enhancements and impact to training deliverables
Qualifications
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BS, MA or MS degree in Instructional Design, Educational Technology or similar
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8-10 years of progressive Instructional Design experience in a corporate training environment; Experience with similar industry and customer-facing, software product training preferable
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Demonstrated knowledge of applied adult learning theory, instructional design, assessments, and learning management system capabilities (Adobe Prime and Talent LMS)
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Exceptional project management and leadership skills to successfully multitask, set priorities, and meet timelines
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Advanced knowledge and experience with multimedia development tools such as Adobe Captivate, Adobe Creative Cloud and Camtasia
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Proven ability to design and develop dynamic, engaging, eLearning and hands-on exercises that incorporate effective learning principles for an optimum learning experience
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Experience with developing high-stakes product certification exams for customer audiences
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Strong interpersonal skills including proven ability to collaborate with teams and individuals at all organizational levels and global regions
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Strong problem-solving skills; ability to see larger picture and details
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Experience in a growth organization where quick thinking and flexibility to change are essential
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Passion to test and try new ways of developing and sharing learning content
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Advanced proficiency as an LMS Admin (Adobe Prime and Talent LMS) a strong plus
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Experience with Salesforce and learning technology integrations a strong plus
If you like growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. All resume’s submitted to Redwood will be retained for 6 months (12 months with your consent) after submission for recruitment purposes. Should you wish for us to remove your personal data from our recruitment database, please email us directly on Recruitment@Redwood.com
To apply for this job please visit redwood.wd1.myworkdayjobs.com.