Senior Manager, Learning and Development Job at University of Washington

The Institute for Health Metrics and Evaluation (IHME) is an independent research center at the University of Washington. Its mission is to deliver to the world timely, relevant, and scientifically valid evidence to improve health policy and practice. IHME carries out its mission through a range of projects within different research areas including the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios; Cost Effectiveness and Efficiency; Resource Tracking; and Impact Evaluations. Our vision is to provide policymakers, donors, and researchers with the highest-quality quantitative evidence base so all people live long lives in full health.

IHME is committed to providing the evidence base necessary to help solve the world’s most important health problems. This requires creativity and innovation, which are cultivated by an inclusive, diverse, and equitable environment that respects and appreciates differences, embraces collaboration, and invites the voices of all IHME team members.

IHME has an outstanding opportunity for a Senior Manager, Learning and Development on the Organizational and Development and Training team.

POSITION PURPOSE
The primary purpose of the position is to provide leadership and project management across the Learning and Development team (L&D) in order to maximize the impact of IHME’s scientific outputs through the development of internal and external trainings. The position is central to effective execution of complex multi-team projects that both strengthen the L&D Team’s ability to achieve its objectives and allow it to agilely help meet IHME’s mission.

The incumbent must bring intellectual agility, deft planning skills, and command of the major themes, and content relevant to the position. The individual will develop, implement, and manage systems that enhance internal communication and consistency in workstreams. The individual will contribute to the strategic planning and resource allocation for L&D. The position requires someone who can lead and grow a team to translate internal needs of IHME’s employees and external needs of key external audiences and stakeholders into practical training workshops, curriculums, tutorials, and other learning aids, all while setting and achieving ambitious goals and timelines. Overall, the Senior Manager will be a leader and a critical member of an agile, dynamic team. IHME is a grant-funded organization, and this position is contingent upon project funding availability.

DUTIES AND RESPONSIBILITIES
Project management and leadership

• Provide overall project management oversight for internal and external training development needs from concept to delivery, setting and meeting timeline and budget.
• Become familiar with portfolio of learning development tools including Learning Management Systems, eLearning technologies, and other leading online learning providers. Maintain vendor relationships with providers of these tools and systems.
• Manage high-visibility projects. Monitor interdependencies across teams, key functional areas, and external organizations where relevant. Develop and implement execution plans and ensure follow-up and reporting on the details. Identify risks and solutions.
• Utilize project management tools to ensure high-quality and timely technical coordination.
• Detail and document complex analytic processes through the creation of flowcharts, requirements documentation, and other relevant materials.
• Facilitate team-wide meetings to coordinate work-plans and deadlines and address challenges within L&D and those with whom it collaborates.
• Manage team to ensure we meet our ambitious aims, to include hiring and training, assigning work hours, managing workflow, priority setting, contributing to professional growth and performance development, resolving complaints, and providing course-correcting guidance when necessary.
• Perform analysis on reports and metrics, creating regular dashboards to make recommendations on potential learning object/program improvements.
• Manage and perform analysis on L&D KPIs and benchmarks, creating regular dashboards to make recommendations and inform discussions and decisions on intervention to improve delivery and effectiveness.
• Enhance pipeline for training development requests to gather better information upfront, giving leadership ability to make informed decisions on assigning labor for biggest impact based on organizational goals and needs.

  Curriculum support

• Manage and coordinate logistics for multiple in-person learning events and virtual training sessions, ensuring the team is properly prepared and able to execute the training effectively.
• Manage relationships with internal stakeholders and service providers; work directly with ODT team members to implement and execute the logistics and specifics of learning solutions, as needed.
• Provide support for courses taught by IHME faculty at the University of Washington. Duties may include building and updating course syllabi, lesson plans, exercises, and assessments.

  Research Command

• Understand the vision, mission, and major areas of research undertaken at IHME in order to build themes and topics for targeted content.
• Express persuasively the way in which IHME’s research and training feeds its mission, and how in turn that has a tangible impact in population health around the globe.
• Demonstrate an astute understanding of intellectual aims for research areas identified as global public goods (e.g., GBD, Forecasting, Financing Global Health) and their related materials.

  MINIMUM REQUIREMENTS

• Bachelor’s degree in education, business, organizational development, psychology, or related field plus four years’ related work experience, or equivalent combination of education and experience.

  ADDITIONAL REQUIREMENTS

• A commitment to working to alongside others at IHME to illuminate the health impacts of systemic racism and to work within IHME to make our organization more diverse and inclusive.See IHME’s DEI statement here:https://www.healthdata.org/about/mission-vision/DEI
• Demonstrated project management expertise, managing complex projects with shifting deadlines and involvement of multiple stakeholders and multiple work streams.
• Previous experience supervising individuals and/or leading others’ work.
• Excellent interpersonal skills and experience developing positive relationships with external constituents and colleagues from a diverse set of disciplines, expertise, and backgrounds.
• Track record of being organized and detail-oriented, with an ability to work both independently and collaboratively to achieve objectives.
• Demonstrated success in developing training programs that effectively address a business need.
• Demonstrated experience assessing strategic priorities, creatively identify solutions, and implementing plans systematically and with strong attention to detail.
• Knowledge of adult learning theory.
• Strong ability to lead and apply organizational and change theories.
• Excellent facilitation, public speaking, and communication skills.
• Must show demonstrated success in working with diverse populations
• Weekend and evening work sometimes required.
• This position is open to anyone authorized to work in the US. The UW is not able to sponsor visas for staff positions.
• The University of Washington requires students and personnel to be vaccinated against COVID-19 as a condition of employment. To learn more about the requirements, please review the following:https://www.ehs.washington.edu/covid-19-prevention-and-response/uw-covid-19-vaccination-policy?_ga=2.31959098.540467107.1629831944-1755727657.1623616042
• Office is located in Seattle, Washington. This position is eligible to work fully remote in the US.