Website US Renal Care
The Learning Management System (LMS) Manager provides technical leadership in support of USRC’s learning management system. This position is responsible for the design, development, implementation, delivery, and maintenance of resources used for instructional functions. The ideal candidate for the LMS Manager will have knowledge regarding the operation of learning management systems, excellent customer service skills, and the ability to handle detail-oriented work while meeting schedules and deadlines.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
- Overall responsibility of the LMS including system, people, security, and course and content management.
- Work collaboratively with stakeholders to create an overall architecture and strategy for learning programs for the company and adapt current training programs to incorporate e-learning elements.
- Ensure functionality of the LMS in the areas of registration, notification, administration of training operations, assessment and resource management.
- Builds relevant analytics to support broader adoption to blended learning approaches.
- Lead efforts to identify, troubleshoot, and resolve LMS-related system issues. Help identify and prevent problems before they occur.
- Work with LMS vendor and USRC IT department to effectively deploy system. Coordinates and troubleshoots resolution of LMS issues with end-users.
- Develop systems to ensure regular quality assurance checks for learning technology; respond quickly and efficiently to customer feedback/requests.
- Work with subject matter experts and use instructional design principles to script, create and implement e-learning solutions. Partner with instructional designers and key stakeholders to ensure materials are updated and relevant.
- Oversee and administer the LMS functions including creation/maintenance of catalogs and curricula and creating/modifying/maintaining course components.
- Develop set of regular metrics to support analysis, measurement of content effectiveness, and return on investment.
- Responsible for all LMS reporting requests from various departments and stakeholders.
- Establish and implement e-learning policies and procedures.
Requirements:Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
- BA/BS or equivalent, with strong academic credentials in related field.
- Three (3) years of experience with learning technology (learning experience platforms, eLearning software, video content system, external content, virtual meeting platforms, learning analytical systems).
- Significant expertise in eLearning standards – SCORM, AICC, xAPI, etc.
- Demonstrate effective communication with all levels of the organization; ability to work as a team and independently.
- Executes work with minimal guidance; able to lead execution of pilots and innovative projects.
- Must be highly organized and detail oriented.
- Exceptional analytical and problem-solving skills.
- Proficient with all Microsoft Office products, including Outlook and Word.
- Knowledge of dialysis industry standards and regulations governing ESRD facilities preferred.
To apply for this job please visit recruiting.adp.com.