Website White Lodging
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities. As the Learning Management Administrator, you’ll work with a highly engaged team that brings learning to life while we create an environment that allows you to be your best self and grow.
What You’ll Do
- Help create an environment where associates can be their best selves and grow through ongoing training, development, and mentorship.
- Act as the primary administrator for the LMS (Infor) and perform day-to-day system end-user troubleshooting, remediation, technology request assistance, and escalation management.
- Maintain the functional integrity of the system while loading, updating and removing course content.
- Educate and guide property leadership and corporate support teams in ensuring the systems and processes are efficiently and effectively delivering learning.
- Generate reports and build dashboards that track learning completion and program compliance.
- Record events, problems, resolutions, and escalations into the IT Service Desk ticketing system.
- Partner with the LMS vendor (Infor), identifying and developing help desk ticket issues, and resolving them quickly and efficiently.
- Track and evaluate changes/new features of system upgrades. Review issues, and provide comprehensive testing.
- Actively make recommendations on product enhancements and the use of new technology to enhance the learner experience.
- We are an all hands-on deck team, so there will be times where you’ll need to jump into other duties as assigned. Being flexible is the name of the game!
What You’ll Bring
- 4-year college degree, preferable in IT or Learning Technologies
- Demonstrated knowledge and expertise in LMS administration, experience in business/hospitality system management preferred.
- Proficiency in LMS, eLearning, design, and multi-media production tools (Infor, Cornerstone, Workday, Articulate 360, Camtasia, Adobe Creative Cloud).
- High-level attention to detail and accuracy in execution of work and tasks.
- Curiosity, creativity, and a consultative approach to partner with the Talent Development team and business stakeholders in the development of learning system structures and reporting.
- Collaborative spirit and a desire to see people THIRVE!
Other Information
- Day 1 Medical, Dental and Vision insurance
- Affordable $2/day Medical insurance with free wellness care
- Unlimited referral bonuses
- Vacation/Paid Time Off (PTO) with rollover
- Tuition reimbursement
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates
To apply for this job please visit careers.whitelodging.com.