Learning Technology Administrator job

• Manage and maintain Learning Ecosystem pieces, including LMS configuration, creating user groups, defining course structure, deploying enrollments, defining user permissions, and creating course catalogs
• Configuration and catalog administration of curricula, instructor-led courses, eLearning courses, videos, and materials such as policies/acknowledgments.
• Testing and deploying new / revised SCORM/ e-learning content in various learning formats.
• Coordinate and continuously improve LMS / LXP administrative processes and activities to create the best possible experience for our learners.
• Consults with SMEs and content development teams to provide insight and direction in the development of training materials
• Manage Learning Ecosystem reporting requests, maintain and update learning analytics dashboard and metrics, and build ad hoc reports as needed.
• Coordinates with and provides support to HR, IT, and stakeholders for LMS system migrations, integrations, change management, and user management processes.
• Coordinate with vendors for feature requests, technical escalations, integrations, and best practices
• Provide support, guidance, and assist with prioritization of instructional designer work
• Assist in the review, testing, and implementation of LMS updates and enhancements.
• Develop and maintain LMS / LXP administration processes and procedures, including user management, and content curation.
• Write and revise documentation for system configuration & standard operating procedures

• 4 years of Learning Management System (LMS/LXP) administration experience
• Bachelor’s Degree

• Experience administrating Degreed, WorkRamp, and/or Workday Learn.
• Adept at facilitating learning related to the use of learning technology.
• Proficient in the use of common content creation tools, including Articulate, PowerPoint, Qualtrics, and Google Suite, among others.
• Experienced in learning systems, with a strong track record in troubleshooting and system configuration.
• Proficiency in data analysis, with a high level of comfort working with Excel and spreadsheets.
• Demonstrated excellence in customer service, and/or technical support
• Solid project management skills, with exposure to project management platforms like

  Monday.com

  being a valuable bonus.

• A passion for collaboration, whether it’s with stakeholders, learners, or vendors, to craft exceptional learning experiences.
• The ability to seamlessly switch between high-level system details and the management of individual projects, such as user management processes, complex learning programs, and reporting.
• Effective communication skills and the ability to influence individuals when interacting with learners at all levels of the organization.
• Versatility in handling a diverse range of tasks, from strategic planning to task execution.
• Proficient in conveying ideas and requirements while effectively influencing others.

• Salary range in the US:

$79,000.00 – $134,000.00

• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package