Learning Technologist job at Johns Hopkins University

Johns Hopkins University Carey Business School is seeking an experienced and innovative Learning Technologist to join our high performing Teaching and Learning team. We are an analytical, creative, and entrepreneurial group who, when we see a need, have the freedom and flexibility to make meaningful changes. There are many opportunities to innovate and advance at Carey Business School and at the wider Johns Hopkins University. On this team, we have the opportunity to develop satisfying, collaborative, collegial relationships with the faculty and staff we work with. If you love learning about and teaching about new technology, enjoy working as part of a team, while also doing technical work on your own, this job might be a great fit for you!

The Learning Technologist (LT) is part of the Teaching & Learning team at Carey Business School. The LTs main purpose is to help staff, faculty, teaching assistants, and students succeed through the exploration and use of educational technology. The LT will work as an integral part of the Learning Innovation and Technology (LIT) team within Teaching & Learning, and recommend, implement, and assess new technologies for online, onsite, and hybrid courses. The LT will research new technologies, especially instructional technologies; quickly learn new technology; teach faculty and staff how to use new technologies; trouble-shoot problems with technology; document step-by-step instructions for using that technology, and provide services in instructional technologies such as uploading materials, fixing links, and fixing quiz times in Canvas.

Specific Duties & Responsibilities

Course Development, Innovation, & Improvement Support & Consultation (35%)

• Collaborates with team members to develop and test new technologies. For example, assists in evaluation and pilots of new and emerging instructional technologies based on sound pedagogy and specific instructional needs.
• Collaborates with team members and faculty to develop technology enriched course materials using new and emerging instructional technologies, digital media, web-based technologies, etc.
• Consults with faculty, teaching assistants, and teaching consultants on a variety of instructional technologies such as, Canvas, TurnItIn, Microsoft Teams, Voicethread, Zoom, Poll Everywhere, Perusal.
• Assists faculty in effectively integrating instructional technologies in face-to-face, online, and hybrid courses.
• Assists in technological aspects of new faculty and staff onboarding process.
• Assists faculty in developing reusable learning objects (Videos, lecture capture etc.) and integrating them into their courses.

Course Delivery Support & Training (30%)

• Provides services in instructional technologies such as uploading materials, fixing links, fixing quiz times in Canvas.
• Provides support for instructional technologies such as Canvas, TurnItIn, Microsoft Teams, Remote Proctor Now, Zoom, Poll Everywhere to teaching assistants and faculty during the term.
• Determines if faculty and teaching assistants (teaching teams) need trouble shooting, need a service done for them, or need one-on-one training.
• Trains teaching teams in one-on-one or small group meetings during the term.
• Trouble shoots technical problems during the term.
• Works with other Hopkins schools and Central IT in solving technological issues as related to Canvas and other shared learning resources.

Technical Development & Research (15%)

• Assists in testing new features and piloting new solutions in conjunction with other Johns Hopkins University (JHU) schools.
• Assumes an admin/leadership role on eLearning tools as assigned.
• Keeps abreast of developments of related instructional technologies.
• Research and disseminate educational technology resources and best practices in technology enhanced teaching and learning.

Training Workshops & Documents (15%)

• Designs, develops and delivers training workshops to introduce faculty, TAs, students, and staff to the emerging instructional technologies and their effective application in teaching and learning.
• Develops print and video training materials and uploads to Teaching & Learning@Carey resource website.
•  Other Duties as Assigned (5%)

Special Knowledge, Skills, & Abilities

• Proven ability to,
• Communicate with clarity and respect; listen actively.
• Develop collegial, friendly relationships at work.
• Prepare written communication with an attention to detail, accuracy, and a collegial tone.
• Present in-person and virtually; explain processes, concepts and information.
• Work with faculty, teaching assistants, and staff with diverse backgrounds.
• Partner with faculty and teaching consultants to work collaboratively to meet course and student needs.
• Collaborate in teams and manage complex interactions with faculty, staff, and students.
• Analyze needs and develop innovative and practical solutions.
• Propose, gather support for, and implement new processes and programs.
• Consider the needs of all stakeholders when making decisions. (Staff, faculty, students, teaching assistants, etc.)
• Use data to make decisions.
• Manage multiple projects, prioritize, and meet deadlines.
• Use online synchronous programs such as Zoom and Microsoft Teams meeting application.
• Use online learning management systems (Canvas) and integrated technologies, including a working knowledge of HTML coding.
• Use quality assurance and accessibility tools.
• Use lecture and screen capture tools such as Camtasia, Panopto etc.
• Use MS Office Suite (Word, Excel, PowerPoint)
• Learn on the job.
• Incorporate adult learning theories and emerging technologies.
• Work a flexible schedule including evenings and weekends.

Minimum Qualifications

• Bachelor’s Degree in Instructional Design, Instructional Technology, Education, or related field.
• Two years of progressively responsible experience in course design and development, faculty training, or program/course assessment/evaluation required.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Experience leading sessions using a Web conferencing tool (e.g. Zoom), developing courses in course management systems (e.g., Blackboard) and utilizing web design tools (e.g., Photoshop, DreamWeaver, HTML, CSS), digital video, and audio editing software strongly preferred.
• Experience developing courses in Canvas strongly preferred.
• Experience writing and editing using HTML strongly preferred.
• 1-2 years experience in an institution of higher education in instructional technology support, instructional design or in tech support.
• Experience as a software engineer.

• Experience working with artificial intelligence (AI)
• Experience developing asynchronous training sites & materials.

Classified Title: Instructional Technologist
Working Title: ​​​​​​​Learning Technologist
Role/Level/Range: ACRO37.5/03/CG
Starting Salary Range: $25.40-$34.90-$44.40 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: Monday to Friday 8:30-5:00 with occasional evenings and weekends
Exempt Status: Non-Exempt
Location: Remote
Department name: ​​​​​​​Teaching and Learning @ Carey
Personnel area: Carey Business School

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees’ health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.