Learning & Development Specialist job

AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Our company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network, employing over 6,000 associates worldwide and consistently generating annual sales in excess of a billion-dollars. With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity!

What We Offer:

• A hybrid office schedule for qualifying employees
• Flexible time off policy
• 401K Company match (up to 4% – dollar for dollar)
• Professional development, training, and tuition reimbursement programs
• Excellent medical, dental, vision, and life insurance policy options

Job Summary

As a Learning (Performance & Development) Specialist for AFL, you will design, develop, maintain, and deliver a variety of training programs for eLearning and classroom use. Manage the corporate Learning Management System (LMS) including making assignments, loading vendor courses, and providing training/support for other administrators. Working with internal subject matter experts you design and deliver courses and job aids that will meet the needs of AFL and its associates.

Responsibilities

• Use professional eLearning/classroom authoring software in creating and updating training modules, videos, e-learning modules, supplemental learning materials, etc.
• Design, develop, deploy, and maintain effective online/classroom training programs to meet departmental needs.
• Perform needs and task analysis, scope projects, and constantly evaluate the most appropriate training approach and content to meet the learning needs of each departmental audience.
• Collaborate with other associate and leadership members to provide a technical infrastructure for developing and delivering consistent training.
• Manage multiple deliverables at once.
• Select the most appropriate instructional delivery style/system and write effective copy, texts, audio, and video scripts… functional multimedia knowledge.
• Conduct needs assessments as required.
• Maintain the LMS portion of the corporate talent management system.

Personal Qualities

• Problem Solving – Excellent ability to define problems, collect data, establish facts, draw valid conclusions, and provide suggestions for improvements or corrective actions.
• Interpersonal skills – Communicates and works well with all levels of the organization; develops relationships with stakeholders to ensure their involvement and commitment.
• Initiative – Keeps abreast of changing regulations and procedures; develops new and innovative methods for implementing learning processes.
• Autonomous – Able to set priorities while working under limited supervision .
• Accommodating – Treats all associates as customers; shows a high degree of empathy for employee concerns and complaints.

Qualifications

• BA/BS in Training, Communications, Instructional Design, Technical Writing, Multimedia Design, Human Resources Development, related discipline, or equivalent.
• 1-2+ years’ experience designing and developing asynchronous eLearning in at least one of various training platforms (iSpring, Captivate, Articulate, Camtasia, or others).
• 2-3+ years’ experience facilitating classroom and/or synchronous webinar programs (Teams, Zoom)
• 2-3+ years’ experience working with a Learning Management System (LMS).
• 1-2 years’ experience in developing and maintaining technical and behavioral training course curriculums.
• Quickly learn new products and technologies with minimal direction
• Experience identifying the right delivery style and content level for various user audiences.
• Excellent communication, writing, and editing skills.
• Proficient with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, Forms, Stream)
• Strong analytical and problem-solving skills.
• Solid visual design skills
• Ability to write effective copy, instructional text, and audio scripts/video scripts.

Working Conditions

• Normal office and manufacturing facility environment. Some travel may be required, but not frequent (<15%).