Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.
The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance.
What we do:
The New York Fed is looking for an Instructional Designer/Program Manager who will help us enhance and exemplify our commitment to being a “people-first” organization where employees are heard, respected, and valued. This position will provide a unique opportunity to work the entire learning solution project life-cycle including conducting skills gap and needs assessments, aligning learning and development programs to our people strategy, designing and developing training curriculum and materials in different delivery modes (e.g., instructor-led, in-person or virtual training, self-paced training, eLearning, videos, infographics, supporting guides, etc.) as well as measuring impact and effectiveness of deployed learning solutions.
You will report to the Chief Learning Officer and design and promote the Bank’s learning and development strategy across the organization. You will help define the Bank’s learning standards and promote a learning culture that enables our employees to grow and develop professionally.
Your role as Learning & Development Strategist:
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Leverages established models to understand business needs, conduct root cause/organizational assessment and diagnosis, problem solve, generate analysis and insights, and innovate.
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Monitors projects and support staff related to L&D initiatives and ongoing learning programs.
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Collects and analyzes quantitative and qualitative data to generate fact-based recommendations and measurement of progress.
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Develops and implements interventions that leverage and are well aligned with the products and services that exist within L&D, managing small and large-scale projects, and when needed, outside consultants, to provide products and services needed to further OD and L solutions.
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Conducts methodologically sound needs analyses to identify competency requirements associated with core
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Bank-wide development activities, including classroom or technology-based training.
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Analyzes and evaluates the impact of Learning interventions and programs on an ongoing basis to ensure effectiveness and desired performance improvement are achieved.
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Assists in developing and executing plans to evolve L&D initiatives in support of the Bank`s current and future business goals.
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Works with key stakeholders on needs/gap analysis and consulting on learning experiences to address needs/goals of the organization.
What we are looking for:
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Demonstrated experience in learning and development programs.
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Demonstrated expert design and development across modalities.
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Experience leading communications initiatives, planning, and logistics for learning programs.
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Proven experience utilizing data for recommendations and tracking progress.
Touchstone Behaviors set clear expectations for leading with impact at every stage of our careers and aspire to achieve in our continued growth and development.
Communicate Authentically: Empathetically engage one another with direct and transparent dialogue and listening. Actively discuss viewpoints with respect and compassion in a timely and candid manner, taking into account verbal and nonverbal cues. Ask questions, learn from each other, and share information widely to move the Bank’s work forward.
Collaborate Inclusively: Inspire a diverse and inclusive environment that empowers others to contribute meaningfully. Intentionally bring a diverse set of people together to achieve positive business results.
Drive Progress: Grow and adapt to changing priorities in the Bank. Experiment with new concepts and take appropriate risk to drive innovation. Remain curious and action oriented, navigating through ambiguity and uncertainty to drive outcomes.
Develop Others: Equitably champion, mentor, and develop others to grow professionally. Demonstrate vulnerability and empathy to create a trusted environment.
Take Ownership: Establish an environment of action and excellence by holding self and others accountable to execute to the highest standard.
Communicate Authentically: Empathetically engage one another with direct and transparent dialogue and listening. Actively discuss viewpoints with respect and compassion in a timely and candid manner, taking into account verbal and nonverbal cues. Ask questions, learn from each other, and share information widely to move the Bank’s work forward.
Collaborate Inclusively: Inspire a diverse and inclusive environment that empowers others to contribute meaningfully. Intentionally bring a diverse set of people together to achieve positive business results.
Drive Progress: Grow and adapt to changing priorities in the Bank. Experiment with new concepts and take appropriate risk to drive innovation. Remain curious and action oriented, navigating through ambiguity and uncertainty to drive outcomes.
Develop Others: Equitably champion, mentor, and develop others to grow professionally. Demonstrate vulnerability and empathy to create a trusted environment.
Take Ownership: Establish an environment of action and excellence by holding self and others accountable to execute to the highest standard.
Benefits:
Our organization offers benefits that are the best fit for you at every stage of your career:
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Fully paid Pension plan and 401k with Generous Match
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Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)
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Subsidized Public Transportation Program
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Tuition Assistance Program
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Onsite Fitness & Wellness Center
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Andmore
The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
The successful candidate must be fully vaccinated against COVID-19, and receive a booster shot within 30 days of being eligible to do so, unless the Bank grants an exemption based on a medical condition or sincerely held religious belief.