Website Nextbite
A Day in the Life: Imagine waking up, excited to take on the day. From your home office, the Nextbite Innovation Kitchen, or a favorite local coffee shop, you’ll collaborate with creative and technical minds from across the country. Here you’re safe to show up as your authentic self because Nextbite values diversity of perspective and open-mindedness.
Nextbite is the only all-in-one virtual restaurant company that accelerates in-demand brands and matches them with under-utilized kitchens via technology. By joining Nextbite you will have a front row seat to the rapidly changing restaurant landscape and the explosive online ordering industry.
- Nextbite has implemented a COVID-19 vaccine policy that all staff will be required to follow (with or without reasonable accommodations) in order to perform any in-person job functions or attend any in-person team events. If you have any questions on this policy, we will connect you with the appropriate People Ops team member for answers as we engage in the interview process.
About the Role
As an Instructional Designer, you’ll be the mastermind behind creating and improving complex instructional design projects that directly impact the performance of our Restaurant Partners and internal operational processes. Reporting to the VP of Ops Experience, your work will be critical in ensuring that our curriculum paths are top-notch, leading to high review and rating scores with our Restaurant Partners and ultimately enhancing our customer experience. This is an exciting opportunity to make a significant impact on our team and help drive our success!
This is a remote role in the following states: AZ, CA, CO, FL, GA, IA, IL, IN, MA, MI, MN, NM, NC, NJ, NV, NY, OH, OK, SC, TN, TX, UT, VA, WA, or WI
The impact you will have in your first 90 days:
- Learn about Nextbite’s mission, values, and understand the company’s goals
- Build relationships with cross-functional teams
- Provid feedback to current structure and begin a roadmap to build and implement an innovative new training modality
- Begin to develop and maintain a consultative relationship with key stakeholders to identify curriculum requirements
- Seek feedback from direct manager, peers, and partners
Additional role responsibilities:
- Determine appropriate training blend (instructor-led, hands-on, eLearning) for a solution
- Collaborate with subject matter experts to validate courseware content
- Identify new training needs and map them to appropriate tools/systems
- Use innovative methodologies (case studies, engaging stories, games) to reflect content, audience, and business needs
- Coordinate implementation of new curriculum with internal partners and manage multiple projects simultaneously
- Evaluate training effectiveness through post-instruction evaluation tools and criteria
- Recommend training solutions to leadership and actively research innovative tools and technologies
What you bring to the role:
- 5+ years experience as an Instructional Designer
- Instructional Design experience in restaurants, food, or convenience industries
- Strong focus on creating exceptional client experiences
- Excellent communication skills (written and verbal)
- Detail-oriented and skilled in project management fundamentals
- Business-savvy with ability to identify growth opportunities and work independently in a fast-paced environment
- Proficient in Google Slides, Asana, Salesforce, Google Sheets and Tableau
What we offer:
- A remote-based team with a flexible work environment that remains highly collaborative and connected
- Excellent growth opportunity and stock options for all full-time employees
- Medical, dental, and vision (eligible on 1st of the month following start date)
- Inclusive Health care with safe healthcare solutions, encompassing women’s reproductive healthcare; three months paid parental leave for all full-time employees
- Unlimited access to dedicated CFP through our 401k provider for 1:1 assistance with financial planning (may include your partner!)
- Complimentary Legal services through Rocket Lawyer; gain free access to legal documents library, attorney Q&A, and more
- Paid company holidays and PTO for all full time employees, with unlimited PTO for salaried and 3 weeks accrued PTO for hourly
- 401k with company match (eligible on 1st of the month following start date)
- Monthy reimbursement for online-ordered meals
- Monthly wellness stipend to use towards gyms, mental health apps, wearables, and more
- $250 initial reimbursement for work from home needs for all non-kitchen full-time employees
- Bonusly – a team recognition platform with fun rewards
- Meeting Free Fridays
- A team that promotes diversity, inclusion, leadership, mindfulness, high initiative, energy, and passion
The offered salary range is dependent upon years’ of experience
In addition to base salary, we offer a 10% annual performance-based bonus
As an equal opportunity and affirmative action employer, Nextbite believes in building a diverse team of talented individuals to contribute to our mission. If you think you have what it takes, but don’t necessarily meet every single point on the job description, we encourage you to apply. We love to meet people that believe in our mission and can contribute to the team in different ways.
Core to Nextbite’s company values, we continually work to foster an environment where all are welcome, respected, empowered, and feel they can bring their whole self to work. In practice this means being an ally to those who are underrepresented, creating a safe and inclusive workforce, and ensuring our practices and processes are built to eliminate biases at every stage. We look forward to meeting you.