Instructional Designer at Kustomer – Meta
August 18, 2022
eLearning Senior Project Manager – Remote
August 18, 2022
Website Allied Universal
At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal® today!
Allied Universal® is hiring an Instructional Designer that will develop and design training programs in a variety of media required to meet the demands of Allied Universal’s employees. Training programs are developed taking into consideration: geographical location, educational background, client-specific needs, and federal, state, local, or industry-specific regulations regarding the training of security personnel. This position will have the opportunity to be on a hybrid basis located out of our Headquarters East office in Conshohocken, PA. Pay: $60,000 – $64,000 per year.
RESPONSIBILITIES:
- Working with the Director of Talent Management and the Sr. Vice President of Training & Talent Development, designs and develops training courses (instructor-led, eLearning, mLearning) and management development programs designed to support learning initiatives, both corporately and in support of field operations and clients. Utilizes business acumen and adult learning theory to design/develop learning solutions for high-impact projects. Tests/troubleshoots course functionality on the EDGE. Updates and provides maintenance to courses as needed. (70%)
- Communicates with project team members, SMEs, stakeholders, and other partners in a way that builds relationships and ensures work phases are progressing per agreed to deliverables/timelines. Consults with these internal customers to capture course-specific knowledge, make design/content edits, gain approval, or update courses. Works with the Marketing/Legal departments to get content approval. (10%)
- Works with vendors (specifically LMS and mobile) to solve any current problems/prepare for updates or changes. Meets with prospective vendors and helps determine training-related solutions to best fit the Learning and Development department and AUS. Manages the relationships between training vendors and AUS. (10%)
- Researches for content for new course development and also for eLearning assets (graphics, fonts, templates, audio, video, etc.). (5%)
- Meet weekly, monthly, quarterly, and/or yearly objectives and perform other related duties and responsibilities as assigned or (5%)
REQUIRED SKILLS AND EXPERIENCE
- Minimum high school diploma or equivalent College degree or coursework desirable.
- Minimum 2 years of professional-level experience required.
- Prior experience in design is a must-have
- Microsoft Office Suite: (Outlook, Word, Excel)
- Articulate Suite: (Storyline, Rise 360)
- File-Sharing Tools: (SharePoint, Google Drive)
- Graphic Design and Animation Tools: Vyond, Powtoon
- Learning Management Systems (a plus but not requirement)
- As a condition of employment, the employee must successfully complete a behavioral assessment, all new-hire paperwork, a background/reference evaluation, and a post-offer/pre-employment drug and alcohol
- Ability to write effective and concise reports and document investigations and counseling sessions. Must be able to effectively communicate in a professional manner in accordance with company
- Demonstrate ability to be very customer service oriented, with the ability to successfully interact with all levels in the organization, including with Security Professionals, Vice Presidents, and clients in a courteous and professional manner, while functioning as a team player. Must demonstrate an effective ability to de-escalate situations before they become hostile or
- Energetic, outgoing and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines. Must demonstrate a high level of integrity, and apply rules, policies, and employment actions in a consistent, fair, and equitable manner in all
- Professional, articulate, and able to use good independent judgment and
- Outstanding verbal and written communication skills required. Must be able to read, write and speak English in a clear, concise
- Must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and
- Must maintain confidentiality of all information and data.
- Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional
- Position requires a creative person capable of relating to individuals at all levels and from all backgrounds
To apply for this job please visit jobs.aus.com.