Instructional Designer Job

Amazon Advertising operates at the intersection of ecommerce and advertising. We empower Advertisers to help Amazon customers discover anything they want to buy. Advertiser Support & Operations ensures that Advertisers have the support they need to confidently and effectively create ads that grow their business. We speak to Advertisers every day and have deep knowledge on what creates friction for them. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.

We are looking for DSP Instructional designer to join the Amazon Advertising Support & Operations and drive improvements to the DSP support through robust process documentation and training creation and optimization.

As an Instructional Designer, you will manage training strategy and create training materials for DSP to enable contact center support for advertisers and agencies.

The ideal candidate is an inventive, tech savvy, experienced and creative Instructional Designer who can develop trainer-led courses and e-learning to meet specific program objectives.

Key job responsibilities
• Help drive the evolution of Amazon Advertising Self-Service DSP via support improvement, ongoing client feedback loop, and close collaboration with cross functional Amazon teams.
• Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

BASIC QUALIFICATIONS

At least 3 years’ experience in an Instructional Design role with a focus on training development

Proven experience designing and developing eLearning training under aggressive timelines

Strong project management skills with the ability to work independently

Knowledge of adult learning theories and instructional design best practices

Demonstrated use of analytical skills in a training organization

Demonstrated ability to create assessments based on learning and performance objectives

PREFERRED QUALIFICATIONS

Bachelors or Master’s Degree in Instructional Design, Education Technology, or similar field

Project management experience

Experience with instructional design in a corporate setting

Experience with the Amazon Advertising

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51,800/year in our lowest geographic market up to $113,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.