Viasat, Inc.
We are seeking an energetic Technical Trainer/Instructional Designer to join the commercial aviation team. The Technical Trainer/Instructional Designer position will support a variety of training efforts, with an emphasis on commercial aviation. As a member of this team, you will be instrumental in training both internal and external customers on the maintenance, installation, and support system structure for multiple Viasat satellite communication terminal system solutions. Additionally, you will design curricula and develop engaging training materials. You will leverage industry-standard development tools to produce high quality content; and use a variety of adult learning methodologies to design and create assessments, simulations, interactive exercises, and quizzes.
The day-to-day:
- Effectively manage multiple training projects simultaneously.
- Navigate unfamiliar environments to implement the principals of Instructional Design.
- Collaborate with internal subject matter experts across multiple operation teams to document, validate, and reference technical information and best practices.
- Travel to provide training to customer and vendor installation and maintenance personnel.
- Design and develop training courses utilizing effective methodologies to organize the content and flow of information.
- Work within the team environment smoothly and efficiently to contribute to the overall success of the team in deliverables and customer satisfaction.
- Establish and maintain solid working relationships with internal resources, airline partners and third-party vendors.
- Communicate with and support the Field Service team and Customer Support Center to understand trending issues, resolutions and process improvements to integrate and update training content and delivery.
What you’ll need:
- Proficient in delivering classroom and OJT including the ability to interact and communicate well with diverse work groups while maintaining control of the learning environment and outcome.
- Ability to develop, use and follow curriculum guides.
- Ability to read and translate wiring diagrams.
- Experience in developing course designs, course materials, student resource materials, educational aids and similar educational materials.
- Advanced working knowledge of Microsoft Word, PowerPoint, Excel and Outlook.
- Exceptional attention to detail in delivery as well as creating and proofing materials, establishing priorities, and meeting deadlines.
- Ability to work closely with internal subject matter experts to capture and document information and processes.
- Must be able to communicate effectively with diverse groups including engineering teams, program management, customers and 3rd party vendors.
- Ability to assist and support the creation and ongoing maintenance of operational documentation as well as training content.
- Bachelor’s degree or equivalent.
- Ability to travel up to 20% percent domestic and international.
What will help you on the job:
- Valid Airframe and Powerplant Certificate.
- Experience training in commercial aviation.
- Experience developing eLearning programs that are SCORM/AICC (Claro, Lectora, Articulate, Captivate).
- Experience using Adobe tools – eLearning Suite, Adobe Captivate, Photoshop, Illustrator, Flash, Premier Pro, Audition, After Effects, Edge, InDesign and Open Source.
- Video development experience.
- Knowledge and understanding of LMS’s and LCMS’s.
Salary range: $77,300.00 – $134,500.00 / annually : At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at careers.viasat.com/LifeAtViasat/Benefits. EEO statement:
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
To apply for this job please visit careers.viasat.com.