Instructional Designer job

PURPOSE OF THE JOB: Responsible for needs analysis, design, development, and evaluation of training in a variety of modalities, including: online, virtual instructor-led or in-person learning, including leader materials, simulations, paper-based training materials, engagement components, workshops, assessments) to support various KFC-US product, people development, process or system initiatives. Must have the ability to drive a focus on building people capability through innovative and creative training solutions, and gain alignment with Cross-Functional partners.

COMPENSATION: $82,400 – $97,000 annually + bonus eligibility (if applicable). This is the expected salary range for this position. Ultimately, in determining pay, we’ll consider the successful candidate’s location, experience, and other job-related factors.

JOB RESPONSIBILITIES:

Design/Develop Training Solutions (70%)

• Leverage ADDIE model to deliver large-scale learning designs
• Design and develop training programs, tools, and resources, applying various scalable approaches (paper-based, eLearning, video, etc.) that best support the learners’ needs and business needs
• Influence and gain alignment from all cross-functional partners and their respective leadership to ensure they have reviewed and approved content
• Design and develop innovative solutions that use a variety of technology tools and that may launch from the Learning Management System
• Lead the creation, deployment and continuous improvement of training programs to support the KFC-US system
• Manage existing role-based curriculum and components and update as needed
• Consult with cross functional partners to evaluate their training solutions, and provide expert knowledge that will elevate the effectiveness of those solutions
• Problem-solve current business issues and creatively identify learning solutions to positively impact business need

Project Management (10%)

• Gain alignment with cross-functional partners and key stakeholders to influence training strategy
• Set timelines and work with cross-functional partners to meet key deliverables
• Manage multiple-moving parts of projects as needed
• Manage project training budget and costs
• Ensure deliverables are on time, on budget, and meet expectations
• Partner with outside vendors to deliver projects that meet expectations on time and within cost

Build Know How (10%)

• Serve as instructional design expert on project who challenges the status quo by offering creative solutions
• Clarify and align on the learning objectives for each project and link to performance
• Educate cross-functional partners on the roles and accountabilities of training
• Continually look for ways to improve training design to increase training efficiency and produce top business results
• Stay up to date on learning industry trends and innovations
• Curious mind-set with a passion for our restaurants

Evaluate Effectiveness of Training Initiatives (10%)

• Measure, monitor and improve the efficiency and effectiveness of training delivery processes
• Determine, implement, and evaluate data collected on training effectiveness, including from LRS.

WORKING RELATIONSHIPS:

This position works with various partners as needed from Operations, Marketing, Finance, Food Innovation, IT, Field HR, CORE team directors, and franchisees

KNOWLEDGE AND SKILL REQUIRED:

• Education/Certifications – Bachelor’s degree in relevant field or equivalent years of experience
  • Master’s degree in Instructional Design, Organization Development, or related field preferred
• Experience
  • Minimum 4 years of experience in a related training role
  • Understanding the practical application of ADDIE model and adult learning theories and principles
  • Well versed in learning developer software programs and similar programs used to develop content
  • Proven track record of designing large-scale curriculum
  • Ability to influence various partners, including teammates, cross-functional partners, and other stakeholders

KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world’s most popular chicken restaurant chain and a division of Yum! Brands, the world’s largest restaurant company.

Yum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index.The company’s restaurant brands –KFC,Pizza HutandTaco Bell– are global leaders of the chicken, pizza and Mexican-style food categories.

More important than our size is our commitment to breakthrough innovation and the success of our employees. We’re proud of the unique culture we’ve built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.