Instructional Design and Training Producer Job

RailPros is a leading engineering and safety services company in the rail and transit industry. Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and companies. We achieve this by providing unique services to rail and transit companies across North America. Through teamwork, continuous improvement, and a passion for excellence, we strive to understand our customers’ challenges and earn their trust. Our dedication to staying updated on industry developments enables us to help our customers succeed. We are driven by a shared goal of keeping America moving and ensuring customer satisfaction.

Job Summary

The Instructional Design & Training Producer Level II will lead our team to continuously improve the quality and impact of our learning content and instructional design across new and existing courses.

This position is responsible for leading the design and development of learning experiences for RailPros employees and customers (internal and external products). This person collaborates with subject matter experts and customers to assess developmental needs and identify suitable training solutions, then works with the team to produce and implement the solutions.

As part of the RailPros Training and Development team, the Instructional Design & Training Producer Level II will create training for both eLearning and Instructor-led products under the direction and guidance of a senior level team member. Training type is generally safety training and technical skills training. Content is developed using various instructional methodologies and treatments.

RailPros training products often make heavy use of multi-media assets and technology, and as such, this position is responsible for managing the production and implementation of media assets used for training. This position actively searches, creatively designs, and implements effective methods to educate, enhance performance, assess and recognize performance.

Essential Duties & Responsibilities

• Apply adult learning principles and instructional design best practices to create engaging learning activities and compelling course content material/media (audio, video, simulations, games etc.)
• Own the end to the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training.
• Design learning that reflects an understanding of the diversity of learning styles to ensure that learning solutions resonate with increasingly diverse audience.
• Collaborate with subject matter experts to identify training needs/ knowledge gaps
• Suggest curriculum-based recommendations based on requirements analysis
• State instructional end goals and create content to match.
• Help write Project Proposals, to include Project Scope, Design Plan, timelines and budgets
• Develop training deliverables/ collateral in part or in full for multiple projects, including Training Design Documents, ILT Instructor Guides, Student Workbooks, Exams, presentations, eLearning storyboards, eLearning modules/ programs, and surveys.
• Work with a team to create supporting material/media, including (audio, video, animations, simulations, role plays, games, etc.).
• Provide exercises and activities that enhance the learning process.
• Decide on the criteria used to judge learner’s performance and develop assessment instruments.
• Maintain project documentation and course folders.
• Administers spending against the departmental/ project budget.
• Conduct follow-up studies of all completed training to evaluate and measure results.
• Modify/ revise programs as needed.
• Other duties as assigned or required to meet the business needs.

Knowledge, Skills, & Abilities

• Advanced knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training
• Extensive experience working with elearning development tools (Articulate, Captivate, etc.)
• High proficiency in developing instructor-led training materials, including Instructor Guides, Participant Manuals, and presentation materials
• High proficiency in Microsoft PowerPoint
• Partnering effectively with others to achieve results
• Excellent verbal and written communication skills
• Superior ability to proofread work of self, and others, to improve quality, consistency, and readability
• Superior ability to write effective copy, instructional text, audio scripts/video scripts
• Highly proficient in time management, organization, planning and prioritization
• High proficiency with electronic communications including email and text as well as standard office applications (i.e., Microsoft Office Suite)

Required Education and Experience

• Bachelor’s degree in Communications, Instructional Design, or relevant field.
• 5+ years’ experience designing and implementing employee development programs (or similar experience).
• Excellent client interface and management experience for training development projects

Preferred Education and Experience

• Master’s degree in Communications, Instructional Design, or relevant field preferred.
• HTML5 competency
• Experience in railroad or similar industry
• Experience with media production
• Experience working within a Learning Management System (LMS)

Preferred Education and Experience

• Master’s degree in Communications, Instructional Design, or relevant field preferred.
• HTML5 competency
• Experience in railroad or similar industry
• Experience with media production
• Experience working within a Learning Management System (LMS)

Additional Qualifications, Certifications, etc.

• Certified Professional in Learning and Performance (CPLP) credential preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

Why RailPros:

• Professional Development and Support: RailPros offers new graduates the opportunity to kick-start their engineering career with a supportive mentor or buddy program, ensuring they receive guidance, training, and resources to enhance their skills and knowledge in the railway industry.
• Hands-On Experience: Working at RailPros provides new graduates with the chance to gain valuable hands-on experience in designing and developing railroad infrastructure projects, allowing them to apply their academic knowledge in a practical setting while receiving guidance from experienced professionals.
• Career Growth Opportunities: RailPros is committed to providing a pathway for career growth and advancement for new graduates. The mentor or buddy program, along with ongoing training and resources, sets the stage for continuous professional development and opportunities for advancement within the company.
• Involvement in Meaningful Projects: New graduates at RailPros have the opportunity to contribute to meaningful and impactful projects in the railroad industry, allowing them to make a tangible difference while learning from experienced mentors and gaining exposure to diverse aspects of engineering.

Benefits / Perks:

• Comprehensive Health Insurance (Medical, Dental, Vision)
• Accident Plan, Critical Illness Plan, Hospital Indemnity (Employee to Family Coverage)
• Life and Disability Insurance Coverage (Employer Paid, plus Voluntary Options)
• Retirement Savings Plans (401(k) with Employer Match)
• Paid Time Off (Paid Time Off, Holidays)
• Wellness Programs
• Discount Programs
• Company-funded allowance for merchandise in our on-line store
• Health Savings Accounts (HSA) with Employer Match
• Health Reimbursement Arrangement (HRA) – Employer Funded
• Flexible Spending Accounts – Dependent Care (FSA)
• Employee Assistance Programs (EAP)
• Professional Development and Training Opportunities
• Work-Life Balance Initiatives

Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now for an opportunity to contribute to our success.

Equal Employment Opportunity (EEO):

RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at hr@railpros.com.