Learning Content Developer job

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:
Responsible for improving training provided to employees. Administers, coordinates, and delivers training programs. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities

• Design and develop e-learning modules inclusive of graphic design and assessment.
• Plans, develops, and/or implements an enterprise training plan. Develops the education and awareness of all employees on multiple initiatives.
• Develops, designs, and leads training programs based on organizational needs. Collaborates with the business to design and develop training content. Ensures appropriate training assignment and tracking.
• Manages delivery of all content needed to ensure staff is applying the same standards and procedures. Evaluates course feedback and makes adjustments to improve curriculum.
• Ensures records are accurate and properly document training activities. Partners with the business to assign, monitor, and report on training activities.
• Partners with T&D to maintain consistency of content across the company.
• Facilitates courses and learning sessions with employees and contractors.
• Collaborates with partners to develop training manuals and guides, handouts, and visual course materials.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelor’s Degree in Information Technology, Business, Human Resources, Education, or related field
• 4+ years of experience in developing training curriculum, facilitating training, project management, communication, business analyst, or related
• In lieu of a degree, 10+ years of experience in developing training curriculum, facilitating training, or related activities

Preferred Qualifications

If we had our say, we’d also look for:

• 6+ years of experience in developing training curriculum, facilitating training, project management, communication, business analyst, or related
• Instructional design experience building and editing eLearning, graphic design and designing for different modalities
• Experience in training needs assessment, managing key stakeholders, and designing and developing training solutions to meet organizational needs
• Experience designing and developing technical training (e.g. process, control, or system roll outs)
• Stakeholder management/planning and alignment
• Design/development in e-learning platforms

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Compensation: The base pay for this position generally ranges between $74,000.00 to $124,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

Paid Parental Leave

Paid Time Off

401(k) Plan

Medical, Dental, Vision, & Health Savings Account

STD, Life, LTD and AD&D

Recognition Program

Education Assistance

Commuter Benefits

Family Support Programs

Employee Stock Purchase Plan

Learn more at MyDiscoverBenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)