E-Learning Developer job at Health & Human Services Comm

The Learning Resource Network (LRN) Learning Systems and Design eLearning Developer I performs complex instructional design and eLearning development work. Work involves designing, developing, delivering, and maintaining eLearning curricula and instructional technology including content creation, video production, simulations, demonstrations, gamification, animation and other eLearning outputs.

The eLearning Developer I works under the direction of the Learning Systems and Design Manager and manages all key aspects of the instructional design process from project scope through course deployment utilizing eLearning software tools and HHS learning platforms. The eLearning Developer I creates engaging, interactive and innovative eLearning content that appeals to all levels of learning and enhances HHS employees’ ability to incorporate key learning concepts into everyday work.

This position facilitates the design process and stays abreast of modern adult learning principles, best practices, trends and techniques. This position closely follows Learning Systems and Design policies and procedures throughout course development and ensures upper-management, stakeholder and business owner direction is followed for all eLearning courses. The eLearning Developer I will also work closely with other eLearning Developers on the team to meet competing deadlines for priority projects and review, test and provide feedback for eLearning content developed by other team members. Works under limited supervision with considerable latitude for the use of initiative and independent judgement.

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Designs, develops, and delivers eLearning courses, using ADDIE or Dick and Carey’s Instructional System Design Model, related to HHS required training, HR policy training, legislatively mandated training, administrative training, HHS system training and audit training; develops customized instructional materials that are deployed on HHS learning management platforms using a variety of delivery methods and eLearning software and applications including audio, microlearning, video, animation, podcasts, webcasts, simulations and virtual learning environments; and coordinates the review process through HHS Human Resources, HHS Civil Rights Office, Associate Commissioner of Strategic Operations, subject matter experts business owners, stakeholder and Learning Systems and Design Manager. (40%)
Creates all components of a course from development through deployment including, but not limited to course outlines, high-level design documents, measurable learning objectives, instructional methods, course structures, course content, video scripts, video production, storyboards, assessments, interactivity, SCORM packages, and course themes; applies graphic design techniques to create modern, cohesive and visually appealing eLearning courses; and complies with the HHS Brand Guide for all eLearning courses. (20%)
Modifies and enhances existing eLearning courses by conducting ongoing reviews through evaluations, HHS Training email box feedback, business owner feedback, policy changes, legislative mandates and audit findings; follows scheduled maintenance of LRN eLearning courses, such as HR Policy training, HHS required training, legislatively mandated training, administrative training, HHS system training and audit training; maintains detailed revision logs for each eLearning course; and recommends and implements revisions when necessary to improve learning outcomes which helps ensure learner retention. (10%)
Maintains eLearning course project plans to include all instructional design tasks throughout an assigned course project; integrates Chapman Alliance eLearning levels to determine time estimates for each course project and duration of each eLearning course; facilitates Learning Systems and Design course testing on HHS learning platforms; coordinates deployment and communication plans with LRN Learning System Specialist; and builds learning design experiences based on the required learning outcomes. (10%)
Analyzes training content to ensure 508 Compliance with all state and federal laws as well as ensures accessible and usable content for learners including keyboard instructions for screen readers, appropriate color contrast, correct reading order, alternative text for images, accessible font, closed captioning, and other accessible requirements; and writes all eLearning content in plain language and with Readability Score on an 8th grade level or below. (10%)
Researches modern eLearning methods and trends; implements interactivity to ensure learner is engaged; collaborates with subject matter experts, business owners and stakeholders by utilizing their knowledge and expertise as a guide to create the eLearning content through consultation, interviews, focus groups, and learning analysis; creates case studies, activities, exercises, simulations and other design approaches that guides the learner through new information using context and background information gathered from subject matter experts, business owners and stakeholders; and guides subject matter experts and stakeholders in understanding the instructional design process to ensure inclusion when applying design methods throughout course development and facilitates the inclusion of applying appropriate learning designs based on adult learning principles, techniques and methods to ensure learner requirements are met and measured appropriately. (10%)

Knowledge Skills Abilities:
Knowledge of instructional design methods such as ADDIE and Dick and Carey’s Instructional System Design and knowledge of Chapman Alliance on eLearning levels
Knowledge of modern adult learning principles, current and emerging eLearning trends and creating content on all learning levels
Knowledge of eLearning software tools (Articulate, Captivate, Lectora, Adobe Suite, etc.) and Learning Management Systems (Moodle, Blackboard, Cornerstone, etc.)
Knowledge of JavaScript and HTML
Skill in graphic design techniques and content creation
Skill in developing learning design models
Skill in gathering content information from subject matter experts, business owners and stakeholders
Skill in communicating effectively both orally and in writing
Skill in developing microlearning, gamification, animations, simulations, videos, podcasts, audio files, eLearning courses and demonstrations
Ability to complete priority projects and meet competing deadlines
Ability to assess training needs
Ability to troubleshoot technical issues related to eLearning tools, SCORM packages, and Learning Management System course deployment
Ability to present complex information in plain language and write with readability score on approved grade level
Ability to follow HHS Brand Guide

Initial Selection Criteria:
Graduation from an accredited four-year college or university
At least 4 years of experience eLearning development for a large organization
At least 3 years of experience developing accessible eLearning courses
2 years’ experience developing courses in Articulate Storyline, Articulate Rise or Adobe Captivate