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Website Clifford Chance LLP 110
We’re seeking a professional, self-motivated, experienced individual to develop and deliver professional, business-focused technology training to all employees in the Americas region at Clifford Chance (“the Firm”). The role will be responsible for delivering targeted training to attorneys and business professionals through virtual and onsite classroom training, one-on-one coaching, reference guides, YouTube-style videos and eLearning modules.
RESPONSIBILITIES:
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Responsible for delivering business-focused IT training from the course curriculum, as well as developing and delivering additional business-focused training as needed
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Deliver new employee induction training within agreed timeframes using web and audio-conferencing solutions to reach multiple offices simultaneously
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Provide one-on-one training and coaching to attorneys and business professionals as needed
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Develop training materials, visual aids and presentations as needed for specific internal classroom training courses and ensure they are kept up to date
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Develop videos and eLearning courses for the next generation of applications aligning with global standards
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Required to test new applications and functionality and provide feedback
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Continuously liaise with the Technology L&D Manager to share knowledge on all enhancements to the Firm’s services so that training content remains current and accurate, and to ensure that ongoing improvements to training, based on feedback, are implemented
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Build and maintain business relationships and teamwork with IT colleagues within the Americas region
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Maintain training records within the Firm’s LMS for all training sessions delivered within the region
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Assist in developing the application knowledge of the local technology teams so they are equipped to help users make better use of the various tools at their disposal
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Keep abreast of new training techniques and methods
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Conduct regular workshops and training classes on applications and processes
REQUIREMENTS:
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Minimum of 3 years’ classroom or virtual training experience (legal environment required)
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Associate or Bachelor’s degree preferred (minimum of High School Degree required)
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Certificate in instructional design or equivalent preferred
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Solid understanding of standard business software including Microsoft Office Suite, Adobe, web browsers and email systems
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Strong knowledge of legal applications including document management systems, comparison tools and billing/time recording systems
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Experience creating training videos, animations or online materials using Adobe Captivate or Camtasia
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Strong written and verbal communication skills with the ability to explain technical terms plainly
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Strong classroom facilitation, presentation and public speaking skills required
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Strong collaboration and interpersonal skills, including patience, tact and the ability to work effectively with both technical and non-technical employees required
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Excellent time management and organizational skills, including the ability to prioritize and manage simultaneous deadlines, required
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Ability to work in a fast-paced environment
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Ability to quickly learn new applications and legal-specific software packages
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Ability to work within a team and independently, working methodically to meet deadlines
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Ability to build credibility and rapport with employees at all levels of the organization
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Proven track record of motivating and inspiring a team to create strong learning outcomes
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Working knowledge of learning management systems and web delivery tools
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Ability to travel to other firm offices in the region for training delivery, team initiatives and new software rollouts as needed
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Ability to work outside the core business hours as needed
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Must be independently legally authorized to work in the United States.
PHYSICAL DEMANDS:
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Sitting and/or standing for extended periods of time
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Dexterity of hands and fingers to operate a computer keyboard and mouse, power tools, and other computer components
Clifford Chance US LLP offers a comprehensive benefits and compensation package. The salary range for this role is $90,000 – $110,000. Actual salary will be commensurate with the candidate’s qualifications and relevant experience.
FIRM SUMMARY:
Clifford Chance is one of the world’s leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.
Alongside world-class legal careers, Clifford Chance offers excellent opportunities in the support functions that underpin its business operations. By joining us in business services, you will help us to innovate in the way we deliver our services and enable us to run a successful multinational business that never stands still. Business services are integral to the running of the firm and are critical to its success.
To find out more about what it is like to work in Clifford Chance in USA, please visit link.
EQUAL OPPORTUNITIES:
It has been and continues to be the Firm’s policy to provide equal opportunity and equal terms and conditions of employment to all employees and applicants for employment without discrimination on the basis of race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity or expression, citizenship status, immigration status, pregnancy, disability, veteran status, genetic predisposition, or any other status protected by law.
To apply for this job please visit opportunities.cliffordchance.com.