Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation’s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Shameek Konar, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job DescriptionThe purpose of this job is to provide tools, training, and management of software applications to improve Pilot culture, human resources practices, and leadership/Team Member skills and employment experience.

• Facilitate discussions with leadership and key stakeholders to understand needs and provides management of training courses and employee certifications in the LMS.
• Facilitate training programs for field team members.
• Program Manager of Learning Management System for Field and SSC Training
• Coordinates Serv-Safe Portal- Field Leader Food Safety Certification/Compliance
• Coordinates Serv-Safe Program and Content Development
• Assist with Talent Development programs, projects, and initiatives needed including:
  • eLearning content for Pilot Learning (LMS)
  • Onboarding and career pathing programs
  • Performance management tools
  • Field Leadership development programs
• Model behaviors that support the company’s common purpose; ensure guests and Team Members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures.
• Complete other duties as assigned

Qualifications

• Bachelor’s degree in business or related fields preferred
• Experience in training and human resources preferred
• Technical and Analytical experience is preferred
• Intermediate Microsoft Office skills
• Ability to balance the sophistication of tools and processes with the company culture and usability
• Ability to anticipate stakeholder needs and expected follow-up, combined with working collaboratively to meet those needs
• Critical thinking and effective analysis skills
• Excellent interpersonal, relationship building, and written and verbal communication skills specifically with presentations, group meetings, and facilitation; active listening skills
• Decision making and problem solving
• Project management skills
• Ability to influence without authority