Website Clarity Consultants
We are working exclusively with our client to identify a Virtual Learning Producer to support virtual learning for 300 employees due to a recent acquisition. The training will cover a wide variety of positions from sales (trust & brokerage), call center, administration, operations and leadership, creating complexity and a vast breadth.
Start Date/Deliverable Due Date: ASAP
Project Duration and Potential for Extension: through 7/31/23
Hours Per Week and Flexibility: 40 hours/week
Working Hours (Set or Flexible): Business hours CT
Location: 100% Virtual
Responsibilities:
- Creating eLearning from content produced by members of the team for various systems, videos, process & procedures
- Build a SharePoint – for each role to have information readily available for each role, then maintaining content and refreshes, while answering questions related to the SharePoint site
- Logistics for workshops, virtual sessions and in-person sessions – sending invitations, scheduling speakers, recording rosters and content for audits, answer questions for the call / coordination, etc.
- Digital – holding sessions and office hours for new account opening, co-browse and e-signature to make digital the way of doing business
- Coordinate sessions with Wealth Management Ambassadors, hold regular office hours and be the first line of defense for Ambassador questions
- Salesforce and MGP – understand the differences between company systems to document and provide comparisons, potentially holding sessions to relay information
Experience requirements:
- Strong eLearning and ID skills and expertise
- Strong experience in Articulate 360 (client will provide licenses and laptop)
- Strong capabilities in building out SharePoint site
- Ability to develop content for multiple levels of an organization
- Understanding of systems and procedures
- Expertise within the Banking industry, specifically Wealth Management, a huge plus
- FINRA license, even better
- Expert level training coordination skills
- Experience running virtual learning sessions
- Some understanding of Salesforce
- Background check required prior to placement
Clarity Consultants is an Equal Opportunity, Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
To apply for this job please visit jobs.clarityconsultants.com.