Academic Technologist Learning Management System Specialist

• Manage the course lifecycle in the LMS in order to meet program and pedagogical needs and assessment, which includes guiding faculty through the term preparation process for their courses each term and then providing support that spans the entire term. Responsibilities may include copying course content from a previous term, building LMS course sites, supporting using the LMS in complex ways, and integrating a new tool.
• Serve as an administrator and residential expert of Wesleyan’s LMS platform and its integrations, including evaluating and testing LMS upgrades. Support the research, evaluation, and deployment of a portfolio of third-party tools that use LTI and API frameworks. Currently, used products include Echo360, TurnItIn, GradeScope, Perusall
• Create, maintain, and manage support tickets in a timely and effective fashion.
• Promote awareness and utilization of our resources among the Wesleyan community via presentations, consultations, and training, and maintaining existing and creating new technical documentation.
• Serve on campus committees and consult on campus-wide initiatives that involve use of the learning management system.
• Other duties as assigned.

• Bachelor’s degree and a minimum of three years of professional experience supporting and using learning management systems and LMS integrations or an equivalent combination of education, training and related experience.
• Detailed understanding of desktop operating systems (especially Macintosh), and fluency with Zoom, Office365, Google Apps, and Adobe applications.
• Excellent relationship management and customer service skills, with demonstrated client-facing technical communications skills.
• Knowledge of best practices in an educational context.
• Must have demonstrated track record of being accountable, reliable, responsive, and timely
• Demonstrated ability and willingness to maintain and increase applicable knowledge and skills.
• Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds.

Master’s degree in Education, Educational Technology, Instructional Technology (or similar field) and a minimum of five years experience supporting instructional technology in education

Not Applicable

Customer focus, Functional/technical skills, Listening skills, Oral communications, Organizational skills, Time management, Written communications

Any and all offers to external applicants are contingent on the candidate’s completion of a pre-employment background check screening to the satisfaction of Wesleyan University.

Wesleyan requires all employees to be vaccinated against Covid 19 unless they meet the criteria for a medical or religious exemption. New employees must be vaccinated prior to their start date. If an employee needs an exemption for medical or religious reasons, they must submit a request to Wesleyan and be approved before their start date.

Wesleyan offers a broad range of employee benefits and development opportunities, including comprehensive group insurance plans, wellness programs and incentives, generous paid time off and retirement plans. We also offer flexible work schedules, employee and dependent tuition programs, as well as access to Wesleyan’s BLS & GLS programs for those who qualify (tuition is waived for up to 2 courses a term; some fees and taxes may apply).

Detailed information on the benefits of working at Wesleyan is located at: https://wesleyan.edu/hr/careers/prospective-resources.html.