Website Devoted Health
At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology – to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States. And we’ve just started. So join us on this mission!
Job Description
A bit more about this role:
At Devoted we provide excellent clinical care to our members through a unique and collaborative approach. As a Training Development Specialist, you will be a significant contributor to the development and implementation of training programs for our clinical team members during the onboarding process and throughout the continuum of professional development. Our mission is to develop Education and Training centers of Excellence and ensure cohesive education and training across all Devoted Medical employee roles that will propel the organization to and through growth. The Training Development Specialist will collaborate with the Clinical Education Team to develop a deep understanding of our clinical service lines and their educational and training needs. You will create a technological environment for learning delivery and manage content for learner digestion to promote an organized positive learning climate so that learners are engaged and motivated to seek clarity, enhance their abilities, perform new tasks and apply knowledge.
Responsibilities Will Include:
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Develop systematic organization of LMS materials for distribution and maintain schedules of review to ensure knowledge and training resources are current and accurate.
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Uploading and publishing elearning modules while supporting updates and continuous improvement strategies.
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Maintain data integrity of reporting and have oversight of analytics produced from the LMS
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Coordinate with Training Teams, IT, Data to ensure learner and leader support for consumption of learning materials and production of associated metrics. This includes defining user roles, maintaining data integrity and troubleshooting issues with the LMS.
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Maintain compliance of the LMS and content creation by adhering to Devoted’s policies and industry guidelines
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Development of assignments and testing to be completed within elearning modules to capture metrics of learning success
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Development of content for learning consumption through instructional design processes.
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Collaboration with program and operational leaders to support the training and communication needs of the organization.
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Work with Devoted employees on the clinical team to introduce Devoted Medical’s internal systems, services, and team culture
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Support incorporation of blended learning principles (e.g. activities, case studies, analogies, role playing, mock scenarios) into training delivery
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Partner to design and implement blended learning solutions for new hire training and on-going development of continuing clinical education for Devoted Medical
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Collaborator within the Clinical Education Team to determine metrics of success (KPIs) of training implementation
Attributes to success:
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You have a strong understanding of technology, content development software (Articulate, Adobe Captivate) and data reporting.
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You have excellent written and verbal communication skills across teams.
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You can eagerly troubleshoot problems as they arise and recognize that you play an integral role in the solution of each challenge.
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You are comfortable with processes involving software and how to make something that could be complicated, simple for someone learning it
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Resourcefulness, you may not always have the information or answers but you seek it out
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You enjoy a fast-paced, high-energy, growing organization
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Highly organized and detail driven. You must be able to manage prioritization of multiple projects and ensure excellent time management. The details will ensure success of learners and the organization and therefore you strive for greatness by focusing on the details.
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Have a familiarity with user experience/user interface within Learning Management Systems to be alert of learner issues and implement or suggest solutions.
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Highly collaborative, enjoys working with various teams to achieve goals
Skills and experience:
Required
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You have a minimum of 2+ years Instructional Design Experience
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You have at least 1 year experience working with LMS platforms
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Utilization of content development and audio/video editing tools within the last 2 years
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Experience designing, delivering and assessing learning and training programs within the last 2 years
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Strong written and verbal communication skills
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Organizational skills & able to manage multiple priorities in a fast-paced and technology essential environment
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Interpersonal skills & able to demonstrate flexibility and versatility.
Preferred
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Bachelor’s Degree in Education or Technology (or related field) strongly preferred
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Experience with working in several different technology platforms and a quick learner to understand new systems
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Experience with project management preferred
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Knowledge of continuing education professional requirements and accreditation standards a plus
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Experience developing and integrating Continuing Education (CE) certification offerings a plus
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Experience with Clinical Education and training environments a plus
Salary Range: $75,000 – $85,000
Our Total Rewards package includes:
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Employer sponsored health, dental and vision plan with low or no premium
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Generous paid time off
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$100 monthly mobile or internet stipend
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Stock options for all employees
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Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
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Parental leave program
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401K program
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And more….
- Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.
The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
To apply for this job please visit devoted.wd1.myworkdayjobs.com.