Website Fleet Farm
The Training & Development Specialist works with business partners throughout the organization to plan, develop, write and facilitate a wide range of high-quality retail training and development programs for Team Members. This role is designed to partner with leadership teams to create a consistent training culture for all Fleet Farm stores.
Fleet Farm Store Support Center offers a hybrid work arrangement for most positions.
- In collaboration with leadership and subject matter experts across the organization, assist in identifying needs, develop plans, and implement learning programs for retail Team Members.
- Create and manage all training material to be used throughout the company using various forms and formats, including video/media, documents, and hands-on materials.
- Administer the company’s learning management system.
- Ensure learning plans for all retail positions are kept relevant and current through managing an annual training content review process with business leaders, partners, subject matter experts, key performers, etc.
- Develop the style and tone of written materials as needed to align with branding requirements and targeted audiences.
- Update, improve, and adjust training as necessary.
- Collaborate with vendors and third-party training providers for content design, setup and delivery.
- Assess training effectiveness and needs using surveys, interviews, focus groups, and communication with managers, instructors, and Team Members.
- Facilitate train-the-trainer sessions with Store HR and Training Managers to ensure effective delivery to the end learner.
- Assists Director in developing training budget and strategies.
- Develop cross-functional relationships and partnerships throughout the organization.
Education/Experience:
- Minimum of three years of technical writing experience planning learning strategy, developing curriculum, and evaluating results is required.
- Bachelor’s degree in education, communications, instructional design, organizational development, or related field is preferred.
- Minimum three years of retail experience preferred.
- Ability to deliver, project, and motivate trainees using effective learning methodologies.
- Proficiency with eLearning, LMS, authoring and graphic design software. Preferred experience in Docebo LMS, and Photoshop.
- Strong attention to detail and analytics.
- Strong written and verbal communication skills.
- Must have the ability to build trust relationships through interpersonal skills and follow through on commitments.
- Strong Microsoft Office skills as well as the ability to learn new applications and programs quickly.
To apply for this job please visit recruiting2.ultipro.com.