Trainer – Learning and Development

Paylocity is a cloud-based software company that creates customized HR solutions for small to mid-sized organizations. Our workplace enhances communication and enables employees to connect, collaborate, and create from anywhere. Our award-winning culture ensures everyone has a voice and feels truly welcome. Join Paylocity as we shape the future of technology and the workplace!

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

When you feel like you belong, work is no longer work – it’s personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career!

Reports To: Learning & Development Manager

The Learning & Development Trainer will be responsible for supporting our internal training audiences. Specific program facilitation includes Implementation of New Hire programs, and other trainings. The Learning and Development Trainer is responsible for working with team members to ensure a smooth transition while covering various shifts, programs, and ancillary supporting needs for the Operations Audience. A deep working knowledge of Paylocity operations will be vital to the success of this role while ensuring consistent deliverables across all branches of the department.

Responsibilities:

The below represents some of the primary responsibilities of the position. Other duties may be assigned as needed.

• Deliver new-hire and ongoing training to Paylocity employees which include products, services, skills, policies, and procedures that are relevant to the audience and intended to enhance the client and/or employee experience
• Maintain current product knowledge by taking any newly offered trainings and attending necessary meetings
• Ensure all trainees are actively engaged in the training process by preparation, personalization of training content, and implementation of activities
• Conduct ongoing refresher and cross-training modules in critical areas as needed
• Assess learning styles and collaborate with other L&D Specialists and Instructional Designers to ensure course curriculum, materials, modality, and resources are aligned
• Participate in special projects (i.e. course redesigns) in partnership with other subject matter experts to drive learning adoption
• Serve as product champions to identify knowledge gaps and bridge gaps through course amendments and interactive exercises as well as serve as a key interaction point with technology team to keep the product owners up to date on the ever-changing needs of our client audience
• Proactively identify required course enhancements and changes to meet the evolving needs of the business and then make the required changes in a timely manner
• Gather feedback and share insights with team
• Independently learn new courses (for certification purposes) to drive personal expertise and develop the expertise of others
• Communicate product changes that impact the learning through the L&D collaboration tool to ensure that all team members are informed
• Leverage non-training time to develop learning strategies and determine future course needs and enhancements
• Travel as required
• Additional duties as assigned

Requirements:

• Bachelor’s degree in Social Science, Psychology, Education or other relevant discipline area preferred
• Experience in training and development practices and methods, including needs assessment and instruction design for instructor-led, virtual, online, and blended training
• Knowledge of learning theories and principles including adult learning theory
• Up to 50% travel as needed

Preferred Skills:

• Experience with blended learning approach and eLearning tools preferred
• Demonstrated on-the-job leadership skills a plus
• Prior payroll experience a plus
• Prior training experience a plus

Soft Skills:

• Ability to organize and manage multiple projects
• Professional written and verbal communication skills
• Strong attention to detail, analytical and critical thinking skills
• Proficiency with Microsoft Outlook and Office Suite – Word, PowerPoint, Excel