Sr. Instructional Designer Job

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 27 countries spanning five continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary: Senior Instructional Designer will design and implement learning and training solutions for the Equinix sales team. This individual will work with target audiences, stakeholders, and subject matter experts (SMEs) to analyze business needs and develop content that improves outcomes in the sales process.

As a senior member of the instructional design team, you will have opportunities to lead projects, provide mentorship, and build content. On the instructional design team, we promote an evidence-based approach to design, demanding a high degree of both theoretical and practical knowledge in the field of learning.

This is an individual contributor opportunity reporting to the Senior Manager of Instructional Design.

Responsibilities

• Perform needs analysis to identify skill and knowledge gaps in our sales process
• Communicate with subject matter experts (SMEs) to develop materials that address learning needs
• Implement thorough assessment and evaluation methodologies to measure learning outcomes, key performance indicators, and return on investment
• Author elearning courses, job aids, and multimedia using a variety of technical tools
• Review and revise existing learning content based on new information, trends, and developments

Qualifications

• Preference given to candidates with a portfolio of work linked on their resume
• Bachelor’s degree required. Graduate degrees in instructional design/technology preferred.
• 5+ years of full-time experience as an instructional designer in corporate, government, or higher education
• Direct experience with authoring tools such as Articulate, Adobe, Camtasia, Vyond
• Strong theoretical knowledge of adult learning theory, instructional design frameworks, evaluation and assessment, learner experience (LX) design, and user experience (UX) design
• Track record of working with subject matter experts (SMEs) and stakeholders to understand learning needs and implement training programs
• Experience supporting sales, marketing, or customer service a plus