Senior Technical Course Developer Job

At Splunk, we know that effective education is key to our success. Are you a skilled individual with experience developing curriculum on deep technical topics with knowledge of performance monitoring?

We are looking for a Senior Technical Curriculum Developer who quickly masters advanced technical subjects and can craft instructional content and labs that are concise, accurate and outcome-based. You will build courseware for different delivery modes and audiences (customers, partners, employees) for our Observability Cloud product.

If you have the required background, we’d love to hear from you. Openness, flexibility, creativity, passion and a sense of humor are highly valued here.

Primary Responsibilities

• Designs, develops and maintains exceptional technical content for different learning experiences (including ILT, eLearning, labs, scenarios, simulations and assessments)
• Scopes projects and estimates time required accurately; consistently meets deadlines and communicates promptly when obstacles arise
• Engages and interviews subject matter experts for needs analysis; uses subject matter expert time efficiently·
• Works with stakeholders to perform skill gap assessments and build training content to address those gaps
• Ensures learning and performance objectives are appropriate to the audience and that the training materials meet these objectives
• Works on multiple projects concurrently, monitors activity, progress, and time related to project development
• Interacts and collaborates with cross-functional groups; cultivates and maintains relationships with colleagues across organizations
• Leads the train-the-trainer sessions for instructor-led courses that you develop
• Continuously learns, collaborates efficiently, shares knowledge, and is able to cover new and temporary projects when needed
• Develops accreditation and / or certification exam questions and answers used to test the student mastery of the subject matter
• Mentors new team members and provides guidance

Basic Qualifications

• At least five years of hands-on technical curriculum development experience creating commercial technical courseware (all modalities) and building lab environments
• Experience with elearning tools such as Articulate/Rise, Captivate, ScreenflowPro, Camtasia
• Experience with distributed software systems, microservices applications/deployments, security technologies, Cloud technologies, Linux OS, Linux command line; AWS EC2 or similar cloud computing platform
• Strong technical background; able to understand and explain highly technical subject matter
• Ability to meet tight deadlines in an environment with continuously evolving requirements
• Excellent time management skills with the ability to coordinate and prioritize effectively
• High aptitude for managing and solving conflicting issues
• Outstanding negotiator, innovator, diversity advocate, and relationship-builder

Preferred Qualifications

• Five years of familiarity with infrastructure, network or application performance monitoring tools
• Experience crafting courses for Software as a Service (SaaS) products
• Programming experience in Python, Java, JavaScript, GO, .NET a plus

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Note: Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. The base pay for this position is dependent on work location as set out below, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for bonus and benefits, and may be eligible for equity.

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $124,000 – 170,500 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $116,000 – 159,500 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $104,800 – 144,100 per year