Senior Technical Content Developer job

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian’s Customer Success and Innovation (CSI) team is looking for a Senior Technical Content Developer responsible for consulting on and developing engaging content for our service delivery teams. You will work with subject matter experts to define course and resource requirements, write learning objectives, and manage the buildout of learning experiences in many formats, including articles/SOP/process documentation, eLearning, instructor-led training, and more. You will report to the Manager of Learning and Development for CSI. The role is remote-friendly with a 4-hour working overlap to the US Central time zone.

Day-to-Day Responsibilities

• • Transform technical content so it is more consumable and easy to understand, striking the right balance between approachability, specificity, and conciseness while maintaining the Atlassian voice of “practical, with a wink”
  • Develop new ways of applying Atlassian’s internal AI mechanisms to support the development and distribution of learning content
  • Consult on and build engaging, informational, and visually compelling technical learning experiences across multiple delivery media, including written content and processes, in-person training, virtual training, e-learning, and other strategies that scales and resonates with our global audience
  • Scope and run multiple concurrent projects within a prioritized backlog

Your background

• • 6+ years of instructional design experience, at least 2 of which were for a SaaS company
  • 2+ years of experience managing the development of large, multi-stakeholder learning programs with multiple delivery modalities
  • 2+ years of experience with at least one product from the Atlassian tech stack or similar technical products

At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:

Zone A: $135,000 – $207,000

Zone B: $121,500 – $186,300

Zone C: $112,000 – $171,900

Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh .