Senior Learning Experience Designer job

Are you looking for an opportunity to define your future in the commercial real estate industry based on your own unique skills and experience?

Whether your talents lie in marketing, operations, finance, human resources, management, or something different altogether, you’ll find flexibility and a sense of belonging at Berkadia. We’re committed to a culture that strives for excellence – a place where your contributions are valued, where you are empowered to create positive impact, and were you can grow your career. Be Your Best Self. Be Berkadia.

We Innovate to shape the future of CRE, so in this role you will:

• Lead the team’s understanding and implementation of learning experience design practices.
• Define and implement a user-centered design process that includes research, experimentation, ideation, conceptualization, prototyping, iteration, and testing, specifically for the purpose of spurring adult learning.
• Develop and deliver comprehensive learning experiences that are aligned with stakeholders’ business objectives. Learning experiences may include any of the following: case studies, role plays, mock situations/scenarios, problem solving, simulations, peer learning, gamification, and other methods that enable participants to actively practice and apply key learning concepts.
• Implement experiential learning through live ILT/VILT, eLearning, and other methodologies, based on the approach best suited to that audience of learners.
• Focus on the learner and the process the learner goes through to apply new knowledge. Work to deeply understand learner goals, challenges, and unique needs to define the learning journey, including potentially defining different learning personas.
• Build experiences and practices that expressly ensure that the learning journey is memorable, engaging, relevant, and informative.
• Consistently gather learner feedback and stakeholder input to inform and iterate on design decisions.
• Drive data-driven insights by identifying opportunities to leverage data to enhance and validate learning experiences.
• Use creative problem solving, design thinking, and user experience practices to define progressive approaches to providing powerful learning experiences.

We are passionate about your growth, so to achieve success in this role you should have:

• 5 years + of related experience creating and delivering experiential learning designed for adult learners.
• Strong knowledge and experience in applying design thinking and user experience practices.
• Strong analytical and problem-solving skills.
• Experience with survey creation and data analytics.
• Advanced experience with one or more eLearning content authoring tools, such as Articulate 360 or Adobe Creative Cloud.
• Experience with Microsoft Office 365 applications.
• Experience in clearly articulating a business case, defining outcomes / KPI
• Is knowledgeable and actively curious about emerging trends and progressive thinking in adult learning theory, cognitive science, user experience design, learning technology, and related disciplines.
• Can thrive working in a self-guided manner and is comfortable navigating ambiguity, drawing input from cross-functional teams and multiple stakeholders.

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities.
• Employee Resource Groups that help you grow with us.
• Fertility and family planning services
• Up to 12-weeks of fully paid parental leave.
• Mental health care, including free counseling sessions:
• We’ll help you fund your learning journey with generous tuition reimbursement.
• Pet insurance discounts
• And more!

Be Your Best Self. Be Berkadia.