At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

The Learning and Development team is looking to add a L&D Specialist to support the design of training curricula for major company initiatives; developing new synchronous and asynchronous training (vILT, eLearning, video, etc.); managing a variety of learning initiatives; and creating documentation and other training materials.

This position can be worked remotely anywhere in the U.S.

What you’ll be responsible for:

• End-to-end design, facilitation, coordination, and management of courses, webinars, and workshops in both physical and virtual settings.
• Development of instructional materials (e-learning, facilitators guides, job aids, reference guides, audio and video scripts, story boards, navigational text, assessments, etc.) that transform complex information into professionally written, interactive multimedia learning experiences.
• Proactively use technology, industry best practices, external networking, and alternative learning methods to develop new content and continuously improve existing training.
• Determine metrics and key skill indicators to measure success and sustainability of learning solutions.
• Use learning expertise to develop innovative materials and experiences along the 70/20/10 spectrum of continuous learning: on-the-job learning, social learning, and traditional learning.
• May assist less experienced peers.
• May perform other job duties as assigned.

What you’ll need to have:

• Bachelor’s degree
• Minimum of 6 years of experience in instructional design or classroom facilitation
• Experience in the design and development of digital instructional materials

If you got this far, we hope you’re feeling excited about this opportunity. Even if you don’t feel you meet every single requirement on this posting, we still encourage you to apply. We’re eager to meet

Why Jack Henry?

We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is being met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Check our 2021 Corporate Sustainability Report to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity