Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

We are looking for an experienced, innovative, strategic instructional designer to join our team. The Instructional Designer will work with the Product Management team and/or Subject Matter Expert to create online learning modules and web-based training sessions, instructor-led training guides, and supporting materials following an instructional design process and adult learning principles. The Instructional Designer will use strong interpersonal, written, and visual communication skills to bring together text, images, video, and audio to communicate and educate our clients and employees.

The Instructional Designer may also administer tests and performance checks, provide 1:1 coaching, coordinate with business partners, and report results, and issues as needed.

What are the requirements needed for this position?

• 5+ years technical training, Instructional Design, field sales, product support, and/or consulting experience
• 2+ years of experience in curriculum and instructional design (eLearning, training manuals, Job Aids)

What critical skills are needed for you to consider someone for this position?

• Experience working in a learning management system, ideally Oracle
• Ability to develop instructional materials for multiple delivery methodologies
• Experience applying systematic approach to problem solving and enterprise learning initiatives
• Demonstrated experience with industry tools such as Articulate, Articulate Storyline, Captivate, Camtasia, Adobe Photoshop
• Experience working with audio-visual files, equipment, and related software
• Intermediate knowledge of standard office applications (Windows 10, Microsoft)

What other skills/experience would be helpful to have?

• Bachelor’s or master’s degree in Instructional Design, Education, Instructional Systems Design, Adult Education or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• Experience teaching or training
• Healthcare background preferred, but not required – Hospital, Patient Access, Billing Office, etc.
• Experience with Change Healthcare products and services preferred, but not required

What are the working conditions and physical requirements of this job?

• General office demands/Home office

How much should I expect to travel?

• 25% travel requirement
• Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the site’s health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process.

Equal Opportunity/Affirmative Action Statement

The base pay range for this position is $69,480.00 – $172,080.00

Diversity, Equity & Inclusion:

• At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
• Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.