Learning Management Systems Administrator job

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!

Description of Job

This position is a Staff Authority of CDHS’s learning management system (LMS), so to be part of the department’s Human Capital Management System (HCM). This position is responsible for being the staff authority on the current Learning Management System that is active for CDHS, including managing admin access, permissions, and troubleshooting learning module issues. This position manages and evaluates the effectiveness of the LMS, provides technical expertise, and works to constantly improve processes within the system based on current best practices and standards. This position assesses learning or organizational development needs; provides constant monitoring and training audits; designs appropriate curricula based on adult learning theories and current best-practice standards; coordinates the service date, time, location, and equipment; and delivers and evaluates learning programs. This position is the main liaison between the LMS vendor and CDHS. This position approves all LMS-related invoice payments, manages LMS contractual requirements, and determines the LMS strategic goals around the best utilization of the System. This position develops and delivers training and manages accounts for all LMS administrators at CDHS.

Summary of Duties:

Learning Management System/Module Administration
The LMS Learning & Development Staff Authority manages CDHS’s LMS or associated system modules. This position establishes goals that ensure the system is utilized to its full potential. As the Staff Authority, Management relies on this position to lead any customized learning with technology initiatives based on specific requests from the program/units. This position establishes LMS procedures, expectations, and standards, and monitors the overall performance of the LMS. This position manages data, pulls reports, assigns courses, monitors compliance, provides troubleshooting guidance, and develops all standard work practices and training for the System. This position is extremely customer service focused, as they are the primary subject matter experts for employees and administrators using the LMS. This position prepares presentations and reports; improves processes based on best practices in the field and gathers and analyzes information relevant to the LMS. This position tracks employee training records: produces specific ongoing and ad-hoc reports for leadership across the organization, enters data; and tracks course completion.

Technology Initiatives
As the Staff Authority, Management relies on this position to lead any customized learning with technology initiatives based on specific requests from the program/units. Specifically, with the HR Tech Team, special requests are received from divisions/teams to assist. This position will lead and support any learning efforts within the learning module or learning management system. This position will also support the HR Tech Team as a backup system admin for the department’s new Human Capital Management System (HCM). This includes permissions and as tier level 1 troubleshooting, and other support. The position supports, coordinates, develops, and/or manages learning interventions based on CDHS needs, leadership priorities, and the work unit’s strategic plan. Interventions may include workshops, coaching, project planning, surveys, focus groups, engagement activities, etc.

Training and Facilitation
This position delivers training related to the LMS to include a comprehensive user and administrator training program. In addition, this position develops and facilitates professional development and leadership. Liaises with Subject Matter Experts regarding instructional design to identify skills or knowledge gaps to be addressed. Uses a variety of instructional techniques, including lectures, webinars, role plays, videos, and case studies. Recommends development of training format and content to supervisor and/or client for approval and then makes independent decisions regarding modalities for content delivery. Investigates, develops, and implements sessions for e-learning such as online “webinars”, eLearning, and technical awareness/knowledge transfer sessions. Identifies learning objectives, conducts research in the subject area, and formulates the class content by applying learning research and theory. The position manages at least one of the specific learning programs which is to train how to use the LMS or learning module within the HCM to all other department’s trainers and instructors.

Professional Development/Other Duties Assigned
Participates in professional development coursework, training sessions, and/or seminars on an ongoing basis. Enhances individual and unit effectiveness by completing special projects and stretch assignments accordingly. Stays abreast of current developments and best practices in HR disciplines. Participates in other projects/initiatives / opportunities / committees as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

Years of Experience:

• Four years of professional Human Resources experience

AND

• Three years of systems Technology Management experience.

OR

• Seven years of systems technology management experience.

Substitutions:

Education and Experience:
A combination of related education and/or experience in Human Resources and Technology Management equal to seven (7) years.

Preferred Qualifications

• Experience documenting processes and creating standard operating procedures (SOPs)
• Experience with workflow processes
• Experience with system management
• Experience working in human resources (HR)
• Experience training and educating others on new processes
• Ability to create, modify or update SCORM files with curriculum development software

Conditions of Employment

• This position requires a standard background check
• Travel – Position is required to travel independently using personal or state vehicle to provide training in northern, southern and/or western regions
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

• Current resume

Supplemental Information

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• Employee Wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Remote work arrangements for eligible positions

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.