Learning Management System (LMS) Administrator job at Parsons

Parsons’ Talent and Organizational Development Team is looking for a passionate Learning Management System (LMS) Administrator. This is your opportunity to join a new team at Parsons who is transforming how we design and deliver professional development opportunities for our employees. You will have the ability to help us shape the future of our function at Parsons.

The LMS Admin will work collaboratively with the Director of Organization and Talent Development, Instructional Designer(s), and Human Resources IT to manage all aspects of deployment, testing, and assignment of eLearning content. They will have the ability to curate content and build learning paths to accomplish business objectives.

The Learning Management System Administrator is responsible for the support and management of the Parsons Workday Learning component. They will support the Workday vendor relationship as well as training content providers (LinkedIn, and others). The LMS Admin will establish and maintain standards regarding system governance and usage, documenting these practices and policies around content maintenance, campaigns, etc. They will also provide metrics on system usage, reports on learning completion, and respond to employees’ questions. The ideal candidate will have experience administering the learning function in the Workday Human Capital Management system. Other successful candidates may be skilled LMS administrators with experience on other systems or experienced generalist Workday admins with a passion/interest in learning and development.

We are open to a candidate working remote from another state or the position could be based in our Manassas, Virginia office.

What You’ll Be Doing:

• Support a global audience of approximately 17,000 users.
• Recommend learning programs based on knowledge of content library and system capabilities.
• Support learning campaigns (programs) by assigning and tracking progress with audiences within the organization.
• Coordinate with other departments and staff members to assign and deliver compliance and other training.
• Serve as an escalation point for critical LMS issues with Workday and content issues with LinkedIn Learning and other content providers. Create Jira tickets and work with internal HRIT staff and vendors to diagnose, troubleshoot, and test system issues.
• Monitor student progress to ensure that they are meeting course requirements.
• Support internal users with a response time of one to two business days.
• Collaborate to resolve content issues.
• Maintain accurate records of learning programs.
• Identify documentation needs including internal administrative guides and employee-facing job aids and knowledge articles. Develop and publish documents.

Other Responsibilities:

• Work with vendors and service integrators to address and resolve LMS issues.
• Utilize excellent judgment and communication with others when working with sensitive data.
• Perform work of a very detailed nature requiring a high degree of responsiveness, accuracy, and consistency.
• Organize and manage several tasks or projects with concurrent, time-sensitive deadlines.
• Ability to work independently and collaboratively with cross-functional teams.
• Support the talent and performance management administrative functions within Workday.

What Skills You’ll Bring:

• 5 + years of related work experience as an LMS Administrator, preferably in the Workday Human Capital Management system or as a Workday administrator with expertise in other functional areas
• Experience with the talent and performance modules of Workday is a plus

Minimum Clearance Required to Start:

Not Applicable/None

This position is part of our Corporate team.

We’re driving the future of the national security and critical infrastructure markets. Our employees work in a close-knit team environment to find new, innovative ways to deliver smart solutions that are used and valued by customers around the world. By combining unique technologies with deep domain expertise across cybersecurity, missile defense, space, connected infrastructure, transportation, smart cities, and more, we’re providing tomorrow’s solutions today.

Salary Range:

$68,400.00 – $119,700.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by customer requirements and some cases federal, state, provincial or local mandates.

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!