Learning Experience Design Manager job

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

As part of our strategy to scale and grow, Salesforce is committed to providing world-class enablement programs that accelerate revenue and drive growth. We are seeking a Learning Experience Design Manager to join our Tableau Sales Enablement organization to serve as a trusted, partner in creating eLearning or instructor-led training for the Tableau Sales team. In this role, the Learning Experience Design Manager will collaborate on enablement initiatives to ensure we are designing impactful learning experiences that result in the achievement of desired business outcomes . Do you love helping others thrive in their roles and have the best careers of their lives? Are you a passionate and experienced learning professional? Do you have a solid understanding of learning combined with practical experience in instructional design authoring and development tools? Join the Tableau Sales Enablement team as a Learning Experience Designer! Our team ensures the Tableau Sales organization is ready and enabled to perform their jobs throughout their careers.

Your Impact:
Your role will be to participate in several projects and programs as a Learning Experience Designer responsible for helping design and automate role-based learning journeys (in-person and e-learning) and bringing your expertise to a team of passionate enablers and sales professionals, working with them to build comprehensive learning solutions to up-skill sales teams globally.

Responsibilities:

• Collaborate with subject matter experts and project stakeholders to identify learning objectives and performance goals.
• Conduct needs analysis and learning assessments to identify performance gaps and recommend learning solutions.
• Design and develop learning solutions, including technical documentation, job aids, reference materials, e-learning courses, instructor-led training materials, videos, simulations, and other interactive content.
• Design and develop skills-based learning programs that align with the organization’s goals and objectives.
• Apply instructional design principles to create engaging and interactive learning experiences.
• Evaluate the effectiveness solutions through assessments, feedback, and metrics, and make necessary adjustments for continuous improvement.
• Ensure learning solutions are aligned with the overall learning strategy and business objectives.
• Develop and manage project timelines to ensure timely and successful delivery of learning solutions.

Conduct quality assurance checks to ensure the accuracy, consistency, and effectiveness of learning materials.

Minimum Requirements:

• 5-7 years of proven learning design experience using ADDIE/SAM or similar methodology
• Portfolio of e-learning and live instructor-led course development
• Experience integrating theory and practice to deliver pedagogically sound learning experiences
• Experience translating complex concepts into an easy-to-understand and digestible format

Ability to thrive in a fast-paced environment

Preferred Requirements:

• 5-7 years of professional experience in a sales enablement organization
• Articulate Suite (Rise, Storyline), Adobe Creative Suite, Vyond, or other authoring tool expertise
• Masters degree in Instructional Design, Learning Tech, Education, or equivalent relevant experience required.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $109,400 to $165,500.