Manages and conducts training activities to include development of curriculum and delivery of assigned topics. Works with Director of Learning & Development and team members to identify other system-wide training and development needs, develop programs and conduct training. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

ESSENTIAL FUNCTIONS

• Designs eLearning’s by working with subject matter experts on topics from compliance trainings to professional development.
• Develops and deliver classroom courses according to the needs analysis and or requests for different job titles.
• Collaborates with department leadership to identify training needs and develops training content as requested.
• Understands the adult learning theory and learning design methodologies.
• Identifies training industry best practices and technology opportunities to ensure our L&D program continues to improve and grow.
• Manages key programs that are essential to the organization; Team Leader Program, etc.
• Participates in improvement activities as well as initiating improvement projects and opportunities.
• Serves as a resource for Management and staff.
• Utilizes the LMS & internal website.
• Works independently and problem solves with little direction from manager.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.

OTHER DUTIES AND RESPONSIBILITIES

• Identifies internal and external training resources and coordinates scheduling as needed.
• Conducts new hire follow-ups as needed.
• Attends meetings, participates in workgroups and/or serves on committees as needed.
• Performs other duties as assigned.

QUALIFICATIONS

Education and Experience

Required: High school diploma or GED. Two (2) or more years’ experience in designing, delivering, and maintaining training programs. Prior experience and skill in creating eLearning using such tools as Articulate 360/Storyline/Rise.

Preferred: Bachelor’s degree in related field

Knowledge, Skills and Abilities

• Skilled in creating eLearning using such tools as Articulate 360/Storyline/Rise.
• Strong computer skills including, but not limited to, Microsoft Office and Adobe applications.
• Skilled in working with LMS.
• Strong interpersonal, problem solving, project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to learn new applications and/or functionality and create training documentation to support the application.
• Excellent customer service skills.
• Ability to work in a team environment.
• Ability to manage competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate, factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to apply common sense in performing job.