Learning Development Specialist Job

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.

About the Role

Kitsap Credit Union is hiring a full-time salaried Sr. Learning Development Specialist to work hybrid out of our Bremerton Harborside location. The Learning and Development team delivers programs that prepare employees to best serve members at every stage of their career, while at the same time preparing our employees to take the next step in their own careers. Development at Kitsap Credit Union is a vital part of our culture, and we are making investments to breathe even more life into our development goals. Part of that investment is to create this new position to enhance our L&D capabilities. Candidates must work in Washington state and be able to attend and deliver onsite training at KCU headquarters in Bremerton, WA as well as occasionally at all branch locations.

Quick Facts

Seniority Level: Individual Contributor

Reports to: Director, Learning and Development

Employment Type: Full-time, salaried, exempt, hybrid

Salary Range: $87,248 – $130,872 depending on experience

Bonus Target: 10% potential incentive of base pay

Working Hours: Monday – Friday 8AM – 5PM

Grade: 13BC

Industry: Banking

Job Functions: Learning, Development, Performance, Human Resources

What you will do

• Collaborates closely with the Learning and Development director and business leaders to identify training needs, create engaging learning materials, and deliver impactful training programs and experiences.
• Develops learning materials including instructor and student guides, job aids, quick reference guides, eLearning modules, webinars, and podcasts.
• Facilitates training sessions, delivering engaging in-person and virtual content.
• Partners with Human Resources to ensure learning is in alignment with career development paths.

• Assists in the selection of learnings tools, systems, and platforms. Works closely with the DEIB Committee and consultants to integrate equitable and inclusive content and best practices into learning experiences.
• Takes responsibility for all aspects of trainings, including instructor-led and online content design and delivery, onsite venue location and logistics, vendor contract management, communication, learner’s preparation, registration, material distribution, and post-training evaluations.

Basic Qualifications

• 5+years of experience in a learning and development role such as trainer, facilitator, presenter, content developer, or manager of related projects and programs.
• 5+ years of experience leading and partnering with cross-functional teams, involving key stakeholder relationship management.
• 5+ years of experience designing, delivering, and improving enterprise Leadership Development programs.
• 5+ years of experience facilitating and presenting to senior and executive leaders.
• Strong knowledge of adult learning principles.
• Ability to work flexible work hours, as needed.
• Strong technical skills including proficiency in Microsoft Office Suite and virtual meeting software.

Preferred Qualifications

• Commitment to diversity, equity and inclusion (DEI) and valuing different perspectives. Understanding of the integration of DEI to learning and development programs.
• Strong interpersonal, verbal, and written communication skills.
• Flexibility and willingness to work collaboratively with all levels of the organization to accomplish responsibilities.
• Proven effectiveness in managing multiple projects, with the ability to organize and coordinate work efficiently, pay attention to details, prioritize workload, adapt to changing priorities, and adhere to deadlines.
• Experience with a LMS and using course authoring software.
• Experience building leadership development and manager training.
• Experience leading teams through process and change management
• Experience with a financial institution

Our Values

Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.

Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.

Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.

Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.

What We Offer

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family’s lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

Careers | Kitsap Credit Union (kitsapcu.org)

• Free onsite parking
• Annual time off and sick time accrued
• 10 Paid holidays
• 2 Personal days
• Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
• Employee Assistance Program
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account
• 3% KCU funded Safe Harbor Contribution to your 401K
• KCU will match up to 2% of your 401K contributions
• All 401K contributions are 100% vested
• Potential annual incentive in all roles within Kitsap Credit Union
• Tuition reimbursement
• 8 hours of paid volunteer time off
• Discounts on KCU’s products and services
• Paid Care.com membership including back up childcare reimbursement
• Paid Rethink Care subscription, a personal wellness and professional resilience program

We believe in the power of belonging – it’s in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can’t happen without great employees. If this is the kind of organization, you’re looking for.