Learning & Development Manager Job

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as the Learning & Development Manager, Business Insurance (BI) at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Learning & Development Manager, BI, you will be responsible for managing the BI segment of our enterprise Learning & Development (L&D) function. You will collaborate with regional and national Sales, Service, Operations, and MarComm teams to access and understand opportunities for training needs to support BI initiatives and expand colleagues’ skills and expertise. You will manage colleague and carrier/vendor training by developing and curating training materials, facilitating and/or moderating enterprise programming, and measuring the effectiveness of all enterprise BI programs. In addition, you will oversee and lead MMA University’s National BI Early Career Program by managing and maintaining the entire program experience.

Additional responsibilities will include:

• Set strategy and goals for BI Learning & Development each year in alignment with business goals and KPI’s.
• Partnering with the national Learning Management System (LMS) Administrator to organize and maintain the BI education pages in MMA University as well as content creation and sessions/offerings to ensure the BI catalog and education pages are relevant and engaging.
• Update and maintain training materials and tools (i.e., decks, PDF’s, eLearnings, LMS, and reference materials) to reflect feedback and business changes.
• Building and maintaining BI carrier relationships to drive collaboration to offer exceptional training opportunities to achieve success.
• Manage and provide oversight with our enterprise CE offerings and designation providers.
• Support the development and communication of L&D programs and practices.
• Occasional travel for meetings and in-person trainings

Our future colleague

We’d love to meet you if your professional track record includes these skills:

• Proven ability to work across all levels of an organization, including internal and external stakeholders and senior leadership
• Excellent verbal and written communication skills
• Engaging in-person and virtual facilitation skills with a 3+ years experience in presenting to a diverse group
• Strong organizational skills with a proven ability to prioritize and balance multiple projects

These additional qualifications are a plus, but not required to apply:

• 3+ years of insurance or financial services experience
• Experience with content authoring systems and webinar platforms, i.e., Adobe Captivate, Camtasia and Zoom
• Knowledge of technology systems such as Sagitta, ImageRight, SalesForce, and Indio

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Remote Work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://www.linkedin.com/company/marsh-mclennan-agency/

The applicable base salary range for this role is $55,400-$118,100. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other wellbeing programs as well as employee assistance programs.

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.