Website QuickChek
Welcome to QuickChek, where we prioritize growth, development, and a commitment to excellence. As the Learning and Development Manager at QuickChek, you will play a pivotal role in shaping the learning landscape for our team members, ensuring that they have the knowledge and skills needed to thrive in their roles. If you’re passionate about fostering a culture of continuous learning, driving professional development, and contributing to the success of a dynamic organization, we want to hear from you.
Some benefits for this role include:
- 401(k) dollar-for-dollar matching up to 6%, as well as a 3% Annual Retirement Contribution from the Company. (Matching vests immediately, ARC after 3 years.)
- Annual STI (Short-Term Incentive/Bonus) based on company and individual performance.
- Health, Dental, and Vision insurance.
- Company-paid Life Insurance, with supplemental insurance options available.
Responsibilities:
- Function Leadership: Help develop and implement a comprehensive learning and development strategy aligned with organizational business goals. Collaborate with key stakeholders to understand organizational needs and design effective learning programs.
- Team Leadership: Lead and inspire the Learning and Development team, fostering a positive, collaborative, and high-performing work environment. Mentor team members, providing guidance on instructional design, facilitation, and learning technologies.
- Curriculum Development: Create engaging and impactful training programs that cater to various learning styles and preferences. Stay updated on industry best practices and emerging trends to enhance the effectiveness of learning initiatives.
- Training Delivery: Facilitate training sessions, workshops, and other learning events to ensure high-quality delivery and participant engagement. Evaluate the effectiveness of training programs and make continuous improvements based on feedback and performance metrics.
- Technology Integration: Oversee the management of the learning management system to track and measure the impact of learning initiatives.
- Collaboration: Partner with HR, Operations, and other departments to identify learning needs and align programs with organizational goals. Foster a culture of collaboration and knowledge-sharing across different departments.
- Technology Utilization: Stay current with learning and development technologies and tools to enhance program delivery and efficiency.
- Best Practices: Stay informed about industry best practices and emerging trends in learning and development and apply them to our framework / programs.
- Training Methods: Utilize a variety of training methods, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs and processes.
- Other: Perform any other related duties as required or assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in HR, Organizational Development, Education, or a related field or equivalent combination of education and experience.
- Proven experience in learning and development, with a focus on instructional design and training delivery.
- Strong leadership skills and the ability to inspire and motivate a team.
- Excellent facilitation, coaching and presentation skills.
- Proficiency with eLearning tools.
- Strong organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a collaborative, team-oriented environment.
- Experience with learning management systems.
CURRENT ACCOUNTABILITIES (these are subject to change at any time)
- Field training, including new-hire training, functional training, and compliance training.
- QuickChek University curricula and workshop scheduling and facilitation
- Leading the Learning and Development team
- Learning Management System
- Training Needs Assessment
- Program Evaluation
FUNCTIONAL SKILLS / COMPETENCIES
- Instructional Design (Proficient)
- Facilitation – ILT and vILT (Advanced)
- Adult Learning
- Technical Aptitude
- Confident in the L&D Discipline
SKILLS / COMPETENCIES
- Collaborates with Others
- Communicates Effectively
- Continuously Improves
- Delivers Results
- Focuses on the Customer
- Innovative / Creative
- Builds and Maintains Relationships
- Influences
- Basic Analytical Skills
- Problem Solving
- Decision Making
- Project Management
- Ability to Deal with Ambiguity
- Works Independently
TRAITS
- Change Champion
- Flexible
- Curious
- Resilient
- Takes Initiative
- Enthusiastic
- High Learning Agility
- Impeccable Work Ethic
WORK ENVIRONMENT
- Lean team
- Multiple priorities
SOFTWARE SKILLS REQUIRED
Proficient: Office 360 – MS Teams, Outlook, PowerPoint, Excel, Word
SOFTWARE SKILLS PREFERRED
Proficient: Articulate
Proficient: Vyond
To apply for this job please visit careers-qchek.icims.com.