Learning & Development Instructional Designer

Workplace Excellence. Through our associates’ opinions and voices, Orange County’s Credit Union is proud to be recognized year over year as one of the best places to work in Orange County and is a recipient of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace!As a leading financial service provider with over 80 years of experience serving 117,000+ members, Orange County’s Credit Union is currently over $2 billion in assets & growing.

Generous benefits including:

• Kaiser and Blue Shield HMO medical & Delta Dental HMO– OCCU covers 100% employee’s monthly premium and about 75% dependents/spouse
• Life insurance at no cost to employee.
• 401(k) – OCCU automatically contributes 3% of the employee’s earnings PLUS matches up to 5% of the employee’s contribution (dollar for dollar)
• Vacation hours – 13 days per year and rolls over year to year, and increases with tenure
• Sick hours – 7 days per year and rolls over year to year
• Paid Holidays – 12 days per year plus 3 partial days
• Annual performance merit increases
• Professional and personal development programs, including educational grants up to $2k per year, and step progression opportunities
• Annual discretionary bonus
• Professional, friendly work environment focused on achieving goals, recognizing successes and excelling at member service.

Putting People First: Connect, Discover, Deliver & Wow is Orange County’s Credit Union mantra. If you’re passionate about serving people, this role is rewarding, brings purpose, and the opportunity to make a difference!

The Instructional Designer is responsible for directing the analysis, planning, design, development, and implementation of Credit Union education initiatives in alignment with strategic and operational goals as set by the Learning & Development Manager. Advocates the corporate vision, mission & values. Supports and communicates strategic action items which ensures quality member service, credit union growth and stability; and helps the credit union meet its established goals. The Instructional Designer will pilot the effort to create innovative education solutions using sound instructional design methodologies, current technologies, and effective project management to meet organizational product development goals.

SKILLS & COMPETENCIES:

Computer:

• Fundamental understanding of HTML
• Proficient to expert knowledge of software: Articulate Storyline 360 + Rise 360, Camtasia, SnagIt, Photoshop, and Microsoft Office – particularly PowerPoint
• Proficient in video production and editing along with experience in recording and editing audio
• Experience with Project Management Tools – particularly ClickUp
• Proficient to expert knowledge of MS Teams
• Fundamental understanding of Learning Management Solutions

Personal Proficiencies:

• Knowledge of instructional design and adult learning practices.
• Must be proficient in written and oral communication skills.
• Must possess excellent organizational and time management skills.
• Requires knowledge retention skills and ability to multi-task and prioritize projects and duties effectively.
• Requires excellent follow-through skills and sound business judgment.
• Ability to interface with others in a positive and professional manner.
• Goal-oriented with a desire to work in a fast-paced and results-driven environment.
• Demonstrates ability to work independently and be self-directed when necessary as well as the ability to work and accomplish goals in a team environment.
• Skilled at the art of soft skill facilitation.

Personal Attributes:

• Thinks strategically and executes for results
• Invests in upskilling personal proficiencies
• Thrives in a team environment
• Highly creative
• Has an enthusiasm for learning
• Demonstrates emotional intelligence
• Inspires commitment
• Exhibits business financial acumen

QUALIFICATIONS:

Experience/ Training/ Education:

• High School Education or Equivalent, plus two-year college degree in Instructional Design, Education, Management or other related field. Bachelor’s degree (B.A. or B.S.) is preferred.
• Five years relevant work experience as an eLearning specialist or instructional designer in a corporate or non-profit learning and development environment.
• We perform thorough background checks and credit checks. EOE.