Learning & Development Consultant Job

Wells Fargo is seeking a Senior Learning and Development Consultant to support Leadership and Management Development. This position is part of Talent Management and Learning within Human Resources.

In this role, you will:

Perform a combination of some or all of the below listed responsibilities:

• Perform learning and development consulting to assess needs and create interactive best in class Leadership and Manager development programs.
• Build digital strategy, presence and tools to support programs, end users and stakeholders.
• Plan change management communications and marketing campaigns.
• Develop detailed project plans to execute in team owned areas of focus.
• Manage implementation of complex learning and development solutions on a wide range of management and business development topics for various learning audiences through in the moment consultation, facilitation, or coaching sessions to ensure effectiveness of business and managerial styles.
• Apply knowledge of all aspects Manager and Leader development across many business disciplines to leverage the interconnectivity of various learning solutions and demonstrate the business impact of recommended solutions.
• Project management and resolve moderately complex issues and lead a team to meet project deliverables while leveraging solid understanding of policies, procedures, and compliance requirements.
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.
• Consult with business leaders, human resources partners, instructional design team and management to develop an appropriate overarching learning plan that drives business unit performance.
• Integrate ongoing needs assessment, data and feedback from target audiences into development of learning solutions and continue to refine leveraging feedback and data as appropriate.
• Conduct external research and RFP process to discover and engage appropriate vendors for the delivery of adult learning solutions.
• Onboard vendors to deliver services related to adult learning solutions targeting the manager population.

Required Qualifications:

• 4+ years of Learning and Development Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Industry recognized certifications (i.e PMP, CPTD/CPLD, APTD, CliftonStrengths, and other relevant learning or facilitator certifications,)
• Proficiency with digital delivery tools and functions like MS TEAMS, Skype, Zoom, WebEx
• Marketing and communications experience, and skills with digital platforms and ability to research emerging trends/best practices and translate to business action recommendations.
• Experience consulting with internal clients regarding learning solutions
• Experience influencing, partnering, and negotiating with senior business leaders to gain commitment to accomplish business goals
• Knowledge and understanding of adult learning or education: facilitation and instructional design experience creating presentations, eLearning, facilitator resources and assessing effectiveness.
• Experience managing projects from concept to implementation and guide a team of peers and partners
• Instructional Design experience with Manager and Leadership Programs.
• Prior marketing and communication design, graphic design, campaign and strategy experience.
• Experience as a Manager at Wells Fargo or an equivalent organization size having led a team of direct reports and providing coaching and development
• Experiencing performing learning gap analysis to determine root cause and developed L&D initiatives to close any gaps found.
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Position will require onsite presence in a hybrid capacity at one of the available locations listed below
• Ability to travel up to 25%
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship

Locations:

• 401 S. Tryon Street 24th floor Charlotte, North Carolina
• 1301 Solana Blvd., Westlake, Texas
• 4101 Wiseman Blvd, Bldg. 308 San Antonio, Texas
• 550 S. 4th Street 11th floor, Minneapolis, Minnesota
• 2222 West Rose Garden Lane 1st floor, Phoenix, Arizona
• 800 S. Jordan Creek Parkway 3rd floor M, West Des Moines, IA

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.