Learning Design and Delivery Specialist job

In this role, you will use your instructional design knowledge to design ADP product applications, processes, and soft skills training for our clients and new Service and Implementation associates. You will leverage your facilitation skills to deliver engaging learning.

You will spend part of your time interacting with subject matter experts and building training content. For the other part, you will create training plans, prepare classrooms, facilitate learning programs, and track learner progress. You will use established ADP learning design and delivery standards and tools to help you be successful in this versatile L&D role. You will work across the learning organization to apply innovative instructional design and facilitation techniques. If you enjoy variety and leveraging leading-edge tools and approaches, this role is for you!

To thrive in the role, you should have 3+ years of experience in instructional design, as well as 3+ years in technical/product application training facilitation. Familiarity with designing or delivering Human Capital Management (HCM) content, such as payroll, time, benefits, or talent, is a plus. You have worked independently to design and deliver sound training in various modalities, i.e., self-paced, virtual, and in-person instructor-led, and can manage simultaneous projects with deadlines. This rewarding role will have a direct impact on the success of ADP and our clients and associates.

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A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP’s commitment on our YouTube channel: http://adp.careers/DEI_Videos

WHAT YOU’LL DO:

• Innovate: You seek opportunities to apply innovative thinking to your projects and will work to keep ADP’s approach to designing learning up to date.
• Be Agile:You can adapt to changing business requirements, projects, and resources and use agile approaches to meet business needs.
• Design:You’ll design holistic solutions engaging team members and business partners in the design process to ensure the solution design is flexible and addresses the unique needs of the learners.
• Develop:You can develop solutions across a broad set of learning modalities and ensure that continuous learning and performance support concepts are applied.
• Deliver: You apply the most effective techniques to engage learners for successful learning outcomes.
• Consult: You use your knowledge and subject matter expertise to make recommendations to continuously improve our learning programs.
• Be a Continuous Learner:You focus on personal development to develop and elevate your professional knowledge and skill. You take the same approach to business process improvement to improve ADP learning design and delivery standards and drive the adoption of those standards. You maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP.

YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:

• Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another’s ideas to find the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP’s Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

Learn more here: https://www.youtube.com/user/ADPcareers

TO SUCCEED IN THIS ROLE:

A college degree is not required but could set you apart. What’s more important is having 3+ years of experience in instructional design, as well as 3+ years in training facilitation. Preferably, this includes experience designing or delivering HCM content and/or product application training.

You will have experience using eLearning tools, such as Articulate 360, TechSmith Camtasia. You will have mastered using virtual classroom delivery tools, such as Webex. You will possess the technical aptitude to quickly learn new development tools.

Other things that will set you apart:

• You will have an intermediate to advanced knowledge of ADP HCM platforms, such as ADP Workforce Now and RUN.
• Experience using a Learning Management System (i.e., Litmos)
• Experience with simple Graphic Design
• Experience using various facilitation techniques, both in-person and virtually