Learning and Development Manager Job

The Learning and Development Mgr will partner with business owners to determine relevant skill requirements, performance gaps and learning objectives. Design, develop, deploy and measure learning solutions that positively impact performance and drive business results. Perform responsibilities as an expert at creating training that most effectively teaches and transfers desired skill, knowledge and behavior from the learning environment to optimal performance on the job. Maintain staff by recruiting, selecting, orienting, training and managing employees; develop personal growth opportunities.

• Strategically identify and assess future and current training needs through needs analysis and consultation.
• Monitor and evaluate training program’s effectiveness and success through ROI and report results.
• Evaluate individual and organizational performance to ensure training is meeting business needs and improving performance.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Accomplish team results by communicating job expectations; planning, monitoring, and appraising job results; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Manage team’s current programs and develop improvements keeping current with business needs. Partner with leaders to define learning and development needs and key messages across stakeholders. Design appropriate strategies to address the technical knowledge and skill building needs and determine the best delivery channel.
• Design and evaluate team’s training materials and interventions to enable learners to apply what they have learned to establish or improve job performance. Implement processes and standards required to ensure instructional design quality, technology and overall learning effectiveness from storyboarding through implementation.
• Conduct comprehensive needs assessments, determine education, learning and development priorities based on the needs associated with the business impact. Partner with subject matter experts and business leaders to determine and implement highly effective learning solutions.
• Apply and evaluate team’s design principles for single, blended and/or action learning training programs that provide employees with the essential tools for job growth and success. Determine training plan to address performance gaps or opportunities for improved business results, considering cross-functional application. Collaborate with functional experts to determine whether to buy, rent or build the learning solutions.
• Work with and lead cross-functional teams to solve performance and learning challenges. Apply a rapid design process starting with needs analysis to determine appropriate learning requirements, methodologies and modality. Partner with and manage external consultants as required in project management capacity to develop programs.
• Identify ways to connect messages across the business landscape by reinforcing content provided to the learners in the context of the comprehensive list of business needs; leverage necessary roles and other materials where possible to streamline and minimize touch points to the learner.
• Incorporate most effective teaching methods and taxonomy – types of exercises, role play, teach back, instruction method, etc. based on learning need.
• Develop and conduct train the trainer sessions so that others are able to deliver the content and material effectively and as designed.
• Implement processes and standards required to ensure instructional design quality, technology and overall learning effectiveness from storyboarding through implementation. Develop measurement and accountability mechanisms that evaluate job readiness or performance, which enable continuous improvement.
• Perform as subject matter expert for learning. Perform role of facilitator or lead instructor as built into any given program.

• Well versed in Adult Learning principles and teaching methods.
• Versed in appropriate organization of training materials (Blooms Taxonomy).
• Proficient in various prescriptive instructional design methodologies (ADDIE, SAM, AGILE, etc.)
• Implement learning measurement and demonstration mechanisms. Versed in learning evaluation models such as Kirkpatrick and alternatives.
• Demonstrated ability to manage a variety of projects with varying levels of complexity to successful completion with minimal supervision.
• Expertise/experience creating learning with most platforms: instructor led, eLearning a plus, Knowledge of Blended Learning, Webinar, Video, Job Aids/Electronic job aids.
• Accomplished trainer and facilitator, strong speaker.
• Strong influence, negotiation, creative problem solving and people management skills.
• E-Learning software a plus, Camtasia or Captivate, screen capture tools
• Advance PowerPoint skills.
• Ability to create and incorporate effective and attractive graphics.
• Excellent written and verbal communication skills and the ability to relate to people at all levels and a variety of working styles.
• Excellent facilitation skills.
• Project management or process improvement mechanisms are a significant plus.
• Candidate must have examples of materials he/she has designed and developed.