Learning and Development Manager Job

Leaders and individual contributors alike look to our Global People teams to influence strategy, optimize working models and enable the business to achieve results while preserving the fabric that sets us apart and keeps our 1.3M+ associates coming to work every day. From building communities to preparing Walmart for the future, to be a member of this team is to operate as a vital component to our sustainable success. Together, we think beyond the status-quo and inspire others to evoke positive change. When you join us in Global People, you immerse yourself in our culture, becoming a trailblazer and a true agent of influence

You’ll sweep us off our feet if…

• You are highly adaptable and can adjust to an ever-changing business environment and new ways of working
• You have a background in Instructional Design/Instructional Technology
• You have a background in the Healthcare/Health & Wellness industry, including patient care and medical terminology knowledge
• You are an expert in Project Management and embrace an Agile mindset
• You have strong problem solving and conceptual thinking abilities
• You have great listening skills, critical thinking skills, and solution-articulation skills
• You have the ability to context switch between learning system-level thinking and attention to minute details
• You have a master’s degree in Human Resources, Education, Instructional Design or related field and 2 years’ experience in adult learning, training, content development, or related area.
• You have experience in Adobe Experience Manager (AEM) development, eLearning design, graphic design including experience using Adobe Photoshop, InDesign, and Illustrator.
• You have proficiency in MS Office (Outlook, Word, Excel, PowerPoint); expertise in Excel preferred

You’ll make an impact by…

• Identifying curriculum needs enterprise-wide, supporting associates in our Health & Wellness and Walmart Health business across the US.
• Recommending and developing quality learning content in a variety of modalities (Traditional ILT, eLearning, Video, AR, Micro Learning, VR, etc.) depending on the needs of our learners and our business.
• Adapting style and tone of content development to fit a variety of roles across our Health & Wellness and Walmart Health business, including development and maintenance of targeted learning assessments to measure key outcomes in our learning programs.
• Collaborating with stakeholders and Subject Matter Experts to produce timely and engaging content that instills key behaviors in learners and produces measurable results.
• Thinking critically to summarize and package curriculum data for precise, consistent searchability
• Researching and applying trends and advancements in the learning and development space to Walmart’s content development, i.e. Bloom’s taxonomy, virtual learning, blended learning, etc.
• Exchanging ongoing constructive feedback about content development and curriculum design with peers, supervisors, and other collaborators across the broader Learning team.
• Contributing to Walmart’s culture and teamwork by demonstrating ownership, accountability, and openness to feedback.
• Inputting curriculum data into both Excel spreadsheets and Walmart’s learning database with accuracy, specificity, and attention to detail.
• Working proactively to improve database entry and maintenance processes and advocates for process-adherence throughout the broader Learning Team.
• Managing learning content by auditing existing learning materials; reviewing and editing final drafts; adapting content to changing learner needs; validating content with subject matter experts; aligning content with business goals and initiatives; maintaining consistency through quality control measures; and providing project status updates to stakeholders.
• Managing the development of training programs, performance support tools, and resources by assisting with research of learning needs, learning environments, knowledge gaps, and behavioral changes; creating blended learning options; and ensuring alignment with technology and business support infrastructure.
• Managing program effectiveness by measuring and analyzing trainee performance; identifying program inconsistencies and deficiencies; reporting inconsistencies and deficiencies to senior leadership; providing performance feedback to associates; working with associates to resolve inconsistencies and deficiencies in learning; and increasing work productivity and reducing overall cost.
• Managing the learning environment by researching industry techniques that increase facilitation effectiveness; developing best practice approaches and ensuring integration into the facilitation program; delivering training materials; assessing facilitator performance; providing guidance on facilitator development and performance skills in learning solutions delivery; developing and delivering train-the-trainer programs; collaborating with internal customers; and engaging in facilitation interventions to build facilitator capability and positively impact contact center operations.
• Implementing training development standards and governance by adhering to governance processes for content development and maintenance; communicating standardized training processes to key business partners in order to ensure operational continuity; identifying opportunities to replicate best practices and processes; making recommendations for implementation and delivery approaches; providing process definition and management to the organization; ensuring leadership and implementation teams have necessary materials; and managing the internal control assessment and remediation approach.
• Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
• Ensuring compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with college degrees, company discounts, military service pay, adoption expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Health

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business, Human Resources, Education, Communications or related field and 1 years’ experience in adult learning, training
content development, or related area OR 3 years’ experience in adult learning, training content development, or related area .

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Instructional Design Software, Leading a cross-functional team, Project Management

Masters: Human Resources, Masters: Learning and Development

Project Management – Project Management Professional – Certification, Six Sigma – Certification
Primary Location…
2403 Se J St, Bentonville, AR 72716, United States of America