Learning and Development Director job

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking, organized, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE ROLE

The Director, Learning & Development role contributes to Live Nation Entertainment’s success by acting as a strategic human resources expert implementing and sustaining foundational pillars for developing and engaging our employees.

The role will work as a Player/Coach , “rolling up their sleeves” to deliver high-quality employee programs at all levels across multiple businesses, while also leading a team of learning professionals – overseeing their execution on LNE’s learning plans, training workshops, career development & onboarding programs, and employee surveys, in addition to other ad-hoc projects.

This individual will work across all domestic and international business units and leverage relationships with divisional HR teams to support the build and deployment of key employee initiatives to meet business needs.

This role reports to the VP, People Operations & Programs, and will be located in our Beverly Hills office.

WHAT THIS ROLE WILL DO

• Co-creates and executes on an enterprise learning & development strategy – leading multiple projects to enhance the employee experience and opportunities for our people
• Partners with HR and business leaders to improve people management efforts and roll out new employee-centered programs within their divisions (i.e. onboarding best practices, training delivery, performance reviews, and succession planning, etc.)
• Establishes plans, systems, and communication strategies to support and implement key priorities for initiatives such as leadership development, high-touch career development programs, recognition programs, etc.
• Takes the lead consulting on employee engagement survey analysis, results communication, and action planning initiatives relevant to the job scope
• Ensures the delivery of employee onboarding programs and processes across the business are continually improving
• Consults with leadership at all levels regarding recommended employee development tactics, serves as a resource on best practices and external resource referral
• Builds and facilitates in-person workshops, applying adult learning theories to design and delivery
• Works hand-in-hand with the People Operations team in how our Learning Management System should be leveraged as it relates both enterprise learning plans, eLearning needs, and aligning to divisional business goals
• Identifies qualified external consultants as needed, monitoring and managing their work (such as content providers, employee survey vendors, executive coaching, etc.)
• Works closely with Diversity team to integrate the D&I strategy and metrics into learning and development programs and initiatives
• Manages employee development program budgets and annual forecasting
• Takes the lead on ad-hoc special projects as they relate to the employee-centric programs

WHAT THIS PERSON WILL BRING

• A minimum of 7-10 years of experience building talent initiatives and development programs
• Bachelor’s degree in a related field; Master’s degree in a related field preferred
• 3+ years’ experience as a people manager
• Advanced knowledge of leadership development/management training needs with an ability to apply modern adult learning theories to employee programs
• Excellent training and visual presentation design skills
• The ability to independently and/or lead a team to design, build, and deliver cohesive training content that’s modern and applicable to the intended audience
• Experienced as a training facilitator, having a track record of impactful and effective program delivery to various business audiences
• Experienced in implementing and analyzing employee surveys
• Ability to effectively prioritize workload and work in a fast-paced, ever-changing culture
• Holds a passion for staying current in modern learning and development practices to support employees at scale with a service mindset
• Strong client service skills and ability to execute in a demanding, fast-paced environment
• Must be a strong team player, a strong mentor, and possess strong influencing skills
• Strong interpersonal, communication, and verbal presentation skills
• Ability to work closely with others successfully as part of a highly decentralized organization
• Ability to build positive working relationships with a diverse group of people both internal and external to the HR team
• Ability to thrive in a hybrid role (going into our Beverly Hills office approximately 2-3 days per week)
• A great attitude with the ability to work hard and have fun!
• Excellent Microsoft PowerPoint, Word, and Excel knowledge
• eLearning software creation knowledge (ex: Articulate, Captivate) preferred
• Adobe Creative Suite skills a plus

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.