Website Green Dot Corporation
As an L&D Specialist, you will primarily support the Customer Support Training department. You will be responsible for presenting training and development programs of various forms. You will also have the opportunity to ensure training programs meet company and customer objectives.
As a L&D Learning Specialist, you can look forward to:
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Designing, developing and administering impactful and engaging ILT & e-learning courses by applying adult learning methodology
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Providing “train the trainer” support (design, facilitation, consultation).
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Serving as a subject-matter expert in the area of adult learning theory, innovative learning methodologies and technologies, and training evaluation methods
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Leading companywide employee Engagement Survey, analytics and action planning
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Presenting training and development programs using various forms and formats including group discussion, lecture, online courses, knowledge bank articles, simulations, and videos.
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Partnering with other departments to coordinate and guide their respective planning and delivery of essential job skills training.
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Analyzing, designing, developing, implementing/delivering, and evaluating training materials and programs.
You might be the right match for this role if:
Enjoy creating, organizing, planning, delivering various forms of onboarding, orientation, and skills training for employees. You are able to act as a liaison and develop relationships with the site to recommend appropriate training courses, curriculum, and delivery.
Ready to join us in our mission? These are the qualifications we are looking for:
Required:
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High School Diploma or equivalent
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3-5 years of relevant experience in a learning organization
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A strong understanding (including practical experience and highly developed skills) with adult learning theory, instructional design and a variety of learning methodologies
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Ability to exercise judgement and receive general instruction on routine work
Preferred:
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Bachelor’s degree
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Proficiency in Microsoft Office, database management, and eLearning Tools (i.e. Articulate, Salesforce, Captivate, Camtasia, etc.)
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Experience with Learning Management Systems (i.e. Success Factors, Cornerstone, ISOTrain, etc.)
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Relevant financial services industry experience supporting a customer service environment
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Call center training experience
POSITION TYPE
Regular
PAY RANGE
The targeted base salary for this position is $49,100 to $75,000 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants’ privacy rights.
To apply for this job please visit greendotcorp.wd1.myworkdayjobs.com.