Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.

This role will be responsible for strategically assessing enterprise-wide professional development needs and will design/develop, deliver, and manages competency-based learning solutions to advance Leadership DNA skills and capabilities. The L&D Instructional Designer will partner closely with key business partners to translate business intent into engaging innovative learning solutions. S/he will work closely to develop videos, e-Learning courses, structure simulations, create digital games, web sites, learning communities and much more.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Establish and maintain relationships with business partners and stakeholders
• Partner with clients and/or internal partner teams/peers to understand business needs and business outcomes
• Conduct needs assessment by reviewing data, performing user research, and identifying how learning fits in the business strategy
• Assess when to gather more data and when to move forward to action (judgement and decision-making)
• Creativity and innovation to experiment with new approaches, processes, and disrupt the status quo
• Communicate and influence stakeholders (e.g., peers, SMEs, business partners) on project design, status, and seeking buy-in
• Put the customer first to ensure that the learner is at the center of every design
• Create holistic learning experience recommendation and curricula/design documents
• Develop on-brand learning content using various modalities, authoring tools, and standard templates & best practices to include but not limited to eLearning, instructor led training, performance tools and resources, assessments, simulations, and other
• Create behaviorally based assessments and evaluation methods
• Train up stakeholders (i.e., facilitators, business SMEs) to deliver or curate the learning experience
• Evaluate learning experiences and present recommendations for updates to manager and/or team
• Manage scope, schedule, and resources for project work with minimal direct supervision to successfully meet deadlines
• Experience with project management and managing multiple, simultaneous tasks
• Maintain curation cycles for learning updates and sunsetting content
• Recommend, and document project instructional standards and strategies, learner engagement strategies, and evaluation plan
• Exceptional professional communication and technical writing skills
• Basic video and audio editing skills are a plus
• Ability to learn and master new software applications quickly and thoroughly
• Knowledge of instructional systems design methodology, rapid design/development methodologies, adult learning theory, research methodology, and assessment tools
• High level of proficiency in Microsoft Suite (Word, Excel, Visio, PowerPoint, Publisher)
• Knowledge of learning development applications i.e., Storyline, Captivate, Camtasia, Creative Cloud, HTML, Bootstrap, Grovo, etc.
• Ability to break down complex, technical processes into simple, logical steps

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience in creating instructional materials for an adult audience within a large corporate environment (or related experience)
• 1+ years of experience in implementing successful learning solutions
• Expert knowledge of LMS deployment options such as competencies, curriculum, and certifications
• Knowledge of web technologies (web 2.0, Flash, HTML, Dreamweaver, Bootstrap, etc.) and instructional authoring tools such as Articulate, Captivate, Grovo etc.
• Knowledge of multi-media production; audio/video
• Proficient in MS Office and Adobe Suite products, including authoring tools for development of web-based training
• Demonstrated ability to display expertise in one of the following areas: Web-based training, Instructor-Led Training, Virtual Instructor-Led Training, Social Networking, or Information networks (on the job)
• Proven ability in identifying user needs, analyze and logically organize complex technical information, and transform complex bodies of information into professionally designed, engaging and effective programs
• Demonstrated proficiency in utilizing instructional system design methodologies and adult learning theories
• Demonstrated ability to develop detailed storyboards and scripts, and building online courseware (eLearning)
• Proven ability to work with Subject Matter Experts and virtual teams to design learning solutions in multiple mediums, including eLearning

Preferred Qualifications:

• Bachelor’s degree in Education, Human Resources, Instructional Design, Organizational Development, Adult Learning, Graphic Design or related field
• Proven ability to adapt to changing priorities and organize and manage time effectively while managing multiple projects concurrently
• Demonstrated excellent communication, writing, grammar, editing, and proofreading skills
• Proven excellent detail-orientation and organizational skills
• Provide outstanding customer services to internal and external clients
• Consulting skills-negotiates, listens, influences through involvement
• Experience working independently and creating a team atmosphere on projects with stakeholders
• Demonstrated problem solving and creativity
• Proven ability to lead and coordinate production team efforts
• Demonstrated ability to develop innovative approaches to complex design problems

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.