Position Summary:
Applies adult learning theories and instructional design methodology to design and develop quality learning aligned to objective and improve job performance.

Essential Duties and Responsibilities:
1) Design and develop learning solutions utilizing modern learning methods to ensure learning initiatives are constructed to produce the desired changes in behavior, attitude, knowledge, and skills needed to make real business impact
2) Gain a deep understanding of business goals, industry landscape, existing training, and target audiences. Analyze target audience, job tasks, learner environment, and existing content to identify appropriate instructional strategies
3) Define Key Performance Indicators (KPIs) and set benchmarks to measure correlation of training solutions to performance improvement
4) Collaborates with subject experts to develop course content.
5) Develops and designs courses and curriculum, including activities, assignments, and assessments.
6) Utilize sound instructional design methodologies to create complex (e.g., guided discovery, case method, problem-based, game-based, competency-based approaches), high-quality and innovative (formal, informal, blended) instructional materials and learning solutions
7) Creates learning experiences and environments – manages online learning communities.
8) Design, implement, and drive continuous improvement of end-to-end learning processes
9) Develops instructor’s manuals, rubrics, and other teaching tools.
10) Develop and maintain training materials, documentation, manuals, job-aids, quick- reference guides, and other training aids
11) Edits and develops online learning materials through modules and storyboards.
12) Writes scripts for video and audio content.
13) Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
14) Develop performance measures: criterion-referenced achievement tests, questionnaires, interviews, and simulation scenarios
15) Actively research evolving trends in the field of learning and recommend innovative training tools and techniques to deliver cutting-edge design solutions
16) Works with technical staff to troubleshoot problems reported by users.

Minimum Qualifications:
Education:
Bachelor’s degree or equivalent experience required in a related field.

Experience:
5+ years of demonstrated experience in instructional design and eLearning course development
Extensive experience with Articulate Storyline
Experience with Strivr or other AI/VR learning development technology preferred
Financial industry experience preferred

Knowledge, Skills, and Abilities:
Exceptional written, verbal, critical thinking, problem solving, and interpersonal communication skills. The ability to effectively convey technical information to non-technical colleagues and clients
Ability to write effective copy, instructional text, audio and video scripts
In-depth knowledge of learning theories and instructional design models, including assessment
Visual design skills (Dreamweaver, Photoshop, Illustrator)
Proficiency with learning management systems (LMS) and SharePoint
Ability to prioritize and manage multiple simultaneous tight deadlines with attention to detail
Energetic self-starter who is flexible, conscientious, proactive, and assumes responsibility for achieving results through influencing Business Partners and their team.

Physical Demands and Work Environment:
While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Arrangement Hybrid General: On average 1-2 days per week, more or less depending on business need.

Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.