Instructional Designer job

RK is a multifaceted, industry-leading, specialty contractor headquartered in Denver, CO, with decades of experience working in the construction, manufacturing and building services industries. As a second-generation family-owned enterprise, RK prides itself on developing strong relationships with customers, as true project partners, throughout the Mountain West region. RK brings creativity, performance and optimism to every project.

The peRKs:

RK Contributions medical plans with HSA and FSA options for you and your family

• Four medical plans with HSA and FSA options for you and your family
• 401(k) plan with company match that is 100% immediately vested
• Dental and vision insurance
• Short-term and long-term disability plans available after one year
• Company provided life insurance and AD&D with options for supplemental buy-ups.
• Paid time off and holidays
• Weekly pay

In-house Programs

• Career development training for all levels through RK University
• Discounts on products and services for life necessities such as phone, internet, and work apparel
• Fun company and team building events, and volunteering opportunities

Partnership Programs

• Confidential counseling for personal issues, financial advice and more
• Discounts on entertainment including amusement park tickets, restaurant specials and more

Summary of Duties:

The goal for this role is to enable learners in acquiring knowledge, skills, and a thorough understanding by developing compelling content and learning solutions that leverage new approaches and technologies, enhance retention, and foster individual and business growth

In this role, you will be responsible for analyzing, designing, developing, and implementing exceptional functional and technical virtual/digital learning experiences for all levels of leadership across the enterprise. You will be expected to collaborate with business stakeholders, team members, and subject matter experts to understand business needs and design/deliver engaging learning experiences. You will provide organizational change management assistance in support of enterprise change initiatives on a variety of projects such as process improvement initiatives, technology implementations, corporate objectives, and business unit strategic initiatives.

Primary Responsibilities:

• Collaborate with business stakeholders and subject matter experts to develop exceptional learning experiences, including content that is accessible anytime and highly interactive for the learner based on the needs of the business.
• Apply creativity and learning design principles to oversee the production of effective learning experiences that improve the performance of teams/employees through the development of key knowledge and application of role specific skills.
• Draft and develop training aids and materials such as presentations, learning materials in conjunction with the subject matter expert using PowerPoint or other software
• Translate process/technical/system information to an end user audience to enable adult learning
• Design using agile methodology and receive feedback openly with curiosity to create the best product.
• Collaborate with other team members to create and deliver effective business engagement, communications, and learning deliverables using PowerPoint and Word (eg. Job Aids, Instructor Led Training materials, Task Guides, etc.)
• Provide input in developing a training strategy as part of holistic change strategy for system optimization, technical onboarding
• Assist with the analysis of change impacts and learning needs to develop holistic OCM plan (business engagement, communications, training deliverables needed with milestones, tasks, timeframes, and assumptions) that supports effective behavior change to meet project objectives
• Engage with all project stakeholders to assess change adoption and readiness
• Partner with key business stakeholders to identify organizational impacts, determine impacted audiences, develop and execute change strategies, define adoption success metrics and expected business impacts
• Assist in evaluating and ensuring end user adoption and business readiness of the change
• Provide coaching to help Subject Matter Experts (SMEs) and Partners fulfill the role of change agent
• Assist with driving adoption, creating accountability and coming up with creative solutions to promote a “simplify and transform-focused”, enterprise-wide mindset.
• Perform other related duties as assigned

Accountability:

• Partner with business key stakeholders to identify gaps in knowledge, skills, and behaviors and work collaboratively to develop and implement appropriate solutions
• Deliver virtual (and/or) in-person instructor-led training to internal audiences
• Conduct learning needs analysis and determining learning objectives; designing and developing training materials.
• Experience facilitating process discussions, troubleshooting issues and developing change mitigations.
• Experience in driving change, training, and communications resulting from system implementations (eg. ERP, ViewPoint, SAP, Oracle, etc.) using different methodologies (e.g. waterfall, agile, etc.)
• Must be able to assist in troubleshooting situations to derive root causes and assist in developing change management mitigations
• Conduct or facilitate required and recommended training sessions, facilitate train-the-trainer sessions, meetings and other events.
• Ensure that learning milestones and goals are met
• Consult with other team members to develop appropriate content for key project communications

Professional Career Level:

• 5+ years’ experience supporting complex organizational change initiatives and process changes at the enterprise level.
• 3+ years’ experience developing training and communication materials in support of large ERP implementations for a minimum of 1 full life cycle project.
• Bachelor’s degree preferred or equivalent related work experience required.
• Consulting experience a bonus, or the demonstrated ability to influence multiple stakeholders.
• Global Viewpoint Vista experience a plus
• Must be highly detail-oriented, motivated, proactive, and able to meet deadlines.
• Able to plan, prioritize and complete tasks with minimum supervision.
• Outstanding interpersonal, communications, customer service skills, organizational skills and a positive attitude focused on solutions.
• Familiarity with traditional and modern job training methods and techniques
• Knowledge and experience in creating both Instructor-led training as well as virtual/web-based trainings
• Excellent knowledge of adult learning theories and instructional design models
• Knowledge and experience in creating both Instructor-led training as well as virtual/web-based trainings
• Solid organizational skills, with the ability to manage multiple projects at the same time
• Experience with eLearning authoring software (Articulate Storyline for example) or learning platforms a plus.
• Strong written, verbal, analytical and organizational skills