Instructional Designer Job

The Instructional Designer is responsible for the design and development of a variety of learning materials. This person has responsibility for the development and delivery of Department training content. The scope of projects includes creating course curricula and supporting materials for in-person/virtual classes; producing interactive training modules and software simulations, job aids, eLearning tutorials, instructional videos, website copy, presentation materials, and technical documentation. The person in this position is expected to have excellent writing abilities, an eye for design, and proven experience developing multimedia training and communications materials. This position will also have a role in administration of the learning management system, Cornerstone OnDemand.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Design a variety of instructional materials such as instructor led training (live or virtual), job aids, eLearning tutorials, and presentation materials.
• Create realistic objectives for learning or performance for students and instructors.
• Determine the criteria used to judge learner’s successful performance and develop assessment tools to measure said criteria.
• Design courses that are conducive to distance learning programs while still adhering to training goals of the Department.
• Recommend changes to existing courses, including technology or graphic elements, to better adhere to delivery options for the course.
• Analyze courses to ensure they meet or exceed Agency standards.
• Build accessibility into courses so learners of all abilities have high quality learning experiences.
• Manage updates and revisions to existing training materials ensuring they are accurate and consistent with system functionality.
• Remain aware of all emerging instructional theories, practices and methods, and make recommendations about when to adopt certain systems to continue to offer the best learning experience possible.
• Interface with leadership, product owners, partners, and stakeholders to align learning campaigns and objectives with strategic objectives and feature release schedules.
• Participate in collaborative editing processes and design reviews with our internal and external partners to ensure a high-quality and consistent product.
• Champions and models Sound Transit’s core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelor’s degree in Education, English, Design, Technical Writing, Instructional Design, Instructional Technology, Information Design, Education Technology or closely related field. Four years of experience in developing instructor-led, self-led, and eLearnings. Demonstrated experience designing and developing eLearning using tools such as Articulate Storyline, Camtasia, Adobe Creative Suite or equivalent tools. Experience with learning evaluation and assessment techniques; Or an equivalent combination of education and experience.

Preferred Licenses or Certifications:

• Certificate in Instructional Design, Instructional Technology, Information Design, Education Technology or equivalent.

Required Knowledge and Skills:

• Articulate Storyline, Adobe Captivate, Vyond or other eLearning authoring tools.
• Excellent computer skills using Microsoft Office products.
• Knowledge and practical experience delivering training using instructional design methodology and adult learning concepts, principles, and practices.
• Proven experience designing courses from the ground up using industry-standard processes.
• Excellent interpersonal skills including verbal, written, presentation, and facilitation skills with the ability to communicate effectively with all levels within the organization both technical and non-technical; ability to understand complex technical information and distill it for lay audiences.
• Self-directed with strong project management skills.
• Demonstrated graphic design skills.
• Strong problem-solving, multitasking, and organizational skills.
• Demonstrated understanding of trends in technology and adult learning.
• Technical aptitude and willingness to learn new software and skills independently.
• Ability to work independently and as part of a collaborative team.
• Impeccable writing and grammar skills and attention to detail.
• Clear business writing skills.
• Proven design acumen.
• Ability to work with SMEs.

Preferred Knowledge and Skills:

• Experience using learning management and/or content management systems – Cornerstone OnDemand.

Physical Demands / Work Environment:

• Work is performed in a hybrid office and field environment.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)